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  • 3 weeks ago

jobs description

Job Description

Sales Support Manager, Mining

Our client, a global capital equipment supplier in the mining sector, is growing their team and requires an energetic Sales Support Manager for their Western Canadian territory (BC, Yukon, NWT).Reporting directly to the Head of Sales Canada, the Sales Support Manager will be responsible for managing and growing existing key accounts and developing new accounts across Western Canada for mining equipment and wear parts.The successful candidate can be based in the interior of BC, preferably in Kamloops or Prince George areas.

Qualifications
• Mining/Mineral Processing Degree or Technical Diploma plus 4 years mining equipment sales/service experience, preferably with knowledge of wear parts
• Highly energetic, creative, and positive self-starter who has strong track record of proven sales and established network in Western Canada
• Solid technical knowledge and experience working in a multidisciplinary sales environment
• Strong... communicator with excellent interpersonal skills for building positive and productive relationships with clients and colleagues
• Ability and willingness to travel, as travel as regular overnight travel will be required

Responsibilities
• Manage & grow existing key accounts and develop new accounts in the West Canadian region, identifying major project activities and other sales opportunities
• Responsible for ongoing relationship management for maximizing revenues, account retention, cross selling and testimonial support
• Develop schedules for regular account service & support site visit schedule with clients,for conducting planned service, equipment inspection and installation supervision, training
• Responsible for meeting with clients for regular business, technical an equipment performance reviews
• Provide troubleshooting for product issues such as (wear-life, quality, installation, logistics, etc), and process performance (throughput, optimization, etc) and proactively provide any needed remedial actions related to Products, performance or service
• Identify potential new sales opportunities and report competitor sales activity to Sales Management for commercial response
• Responsible for maintaining accurate inventory management and providing annual & regular rolling forecast for key products
• Build long-term collaborative relationships across accounts throughout process, operations, maintenance, procurement and management personnel
• Identify and each client account’s decision making process (DMP) and update provide updates to global contacts database
• Liaise with the Product Management team(s) ensuring timely, effective technical support, training, trouble shooting and product development programs are offered to the clients
• Establish and maintain a positive company image by ensuring all field related activities in the assigned territory focus on delivery of exceptional service, professionalism and up-to-date product knowledge
• Work with Product Management Team for support in solid business development agenda for growth of Product sales and solutions
• Participate in mining and or aggregates industrial community associations and societies
• Participate in selected global account relationships or assignments by Region Management from time to time

Our client offers a highly competitive industry competitive salary, bonus, benefits package and company vehicle; along with room for future career advancement within. Interested applicants are welcome to apply directly to careers@heronglobal.com .

Heron Global Recruitment is an Executive Search Firm specializing in the Mining, Chemical and Energy Sectors for Executive/Board, Management and Professional Career Placements.

Requirements

Mining/Mineral Processing Degree or Technical Diploma plus 4 years mining equipment sales/service experience, preferably with knowledge of wear parts

Highly energetic, creative, and positive self-starter who has strong track record of proven sales and established network in Western Canada
Kamloops BC

salary-criteria

Apply - Sales Support Engineer Kamloops