• jobs
  • 2 weeks ago

jobs description


- Work closely with product managers and engineers to plan user-assistance projects, anticipate documentation needs, solve problems, and communicate progress.

- Drive documentation projects through the complete development cycle, with the help and guidance of more senior team members: scope deliverables, set schedules, talk to subject matter experts, write, edit, and produce customer-facing documentation for both GUI and API environments.

- Learn and master new documentation tools, methods, and delivery mechanisms as the work requires.

- Create and maintain all types of technical documentation and application content aimed at customers.

- Create UI text and in-app guidance to help customers navigate through products.

- Understand user goals and working with cross-functional teams to scope the user assistance deliverables

- Identify risks, solve problems, and communicate project progress.

To be successful in this role you will:

- Have a Bachelor's Degree in... Technical Writing, Computer Science, or another related field or its equivalent

- Be skilled in using content development tools

- Have a solid understanding of HTML and markdown

- Have demonstrated experience writing UI text, in-app guidance, product documentation, and API documentation.

- Have demonstrated experience using source control (GIT)

- Be capable of optimizing development and documentation processes

- Possess excellent communication and writing skills in English


Apply - Technical Writer Poland