Loading...

@

  • jobs
  • 1 month ago

jobs description

Allied Tour & Travel Allied Tour & Travel Norfolk, NE Norfolk, NE Part-time Full-time Part-time Full-time Estimated:
$32.
9K - $41...
7K a year Estimated:
$32.
9K - $41.
7K a year 6 days ago 6 days ago 6 days ago About us Allied Tour & Travel has been in business since 1962.
We are a family-owned company offering quality tour and travel experiences in North America and internationally.
Are you a detail-oriented and passionate individual who thrives on creating exceptional travel experiences? We are seeking a Tour Planner-Coordinator to join our team.
If you possess the qualities described below and have a genuine passion for crafting memorable tours, we want to hear from you! Ideally, the candidate would report to the Norfolk, NE office.
Depending on industry experience, working remotely may be an option.
Responsibilities:
Tour Planning and Coordination:
Take ownership of tour planning and coordination, ensuring all aspects such as hotels, attractions, meals, transportation, insurance, and logistics are meticulously organized.
Collaborate with hotels, restaurants, attractions, transportation providers, and other vendors to secure the best rates and contracts, focusing on delivering exceptional value for our customers.
Manage financial aspects of tours, including payments, balances, and auditing for refunds.
Utilize tour pricing tools and collaborate with key stakeholders, obtaining final approval for tour prices.
Develop and maintain comprehensive tour director and driver notes, maps, brochures, and other materials essential for seamless tour operations.
Administer tour director pay advances and refunds, ensuring accurate and timely processing.
Conduct post-tour audits promptly to reconcile advances for tour directors and vendors.
Maintain open lines of communication with supervisors and relevant team members, sharing progress updates, addressing challenges, and fostering a collaborative environment.
Facilitate payment requests for tour director and driver tips upon completion of audits.
Manage tour information in the Tour Booking Software (TBS), ensuring accurate and up-to-date itineraries.
Become proficient in using the Tour Booking Software (TBS) for efficient reservation and planning processes.
Contribute to the growth of the company by actively participating in the design of tours for private groups and Allied retail tours.
Secondary
Responsibilities:
Tour Reservationist:
Provide expert guidance to customers and outside sales agents, showcasing the advantages of our Allied Tour products and assisting with tour bookings.
Offer excellent customer service by promptly answering incoming calls and addressing inquiries related to our tours.
Support general office tasks, including document development and assisting with programs like Stay the Night on Us and the Home Pick Up program.
Qualifications:
Proven experience in tour planning, coordination, or a related field.
Exceptional negotiation skills, enabling you to secure competitive rates and contracts with vendors.
Meticulous attention to detail and excellent organizational abilities, allowing you to manage multiple tours simultaneously.
Proficiency in relevant computer software and a willingness to learn new systems.
Outstanding communication skills, both written and verbal, enabling effective interactions with customers, colleagues, and vendors.
Strong problem-solving abilities and the capacity to thrive under pressure.
A customer-centric mindset and a genuine passion for delivering outstanding service.
Adaptability to changing priorities and a positive attitude in fast-paced environments.
If you are ready for a challenging yet rewarding role in the travel industry and embody these qualities, we invite you to apply today.
Join our team and be part of creating unforgettable travel experiences for our customers.
Job Types:
Full-time, Part-time
Benefits:
401(k) 401(k) matching Flexible schedule Health insurance Health savings account Life insurance Paid time off Schedule:
8 hour shift Monday to Friday COVID-19 considerations:
Allied Tour & Travel is following all state guidelines for covid19 protection.
Application Question(s):
Where have you traveled? Have you traveled on tours in the past? If yes, describe.
Have you traveled on ocean or river cruises? If yes, describe.
What type of tours have you planned, for what size of groups, and what destinations? Have you planned tours in the tour industry? Education:
Associate (Required)
Experience:
tour industry group travel planning:
3 years (Required) Work Location:
Hybrid remote in Norfolk, NE 68701.
Estimated Salary: $20 to $28 per hour based on qualifications
Norfolk NE United States

salary-criteria

Apply - Tour Coordinator Norfolk