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  • Global Account Manager Moscow
  • Vesuvius in Moscow, , Russia
  • jobs
  • 1 month ago

jobs description

Vesuvius is looking for an experienced and detail-oriented Global Account Manager to join our dynamic team. This role requires an individual with a passion for building relationships with customers and ensuring our customers' expectations are exceeded. To be successful in this role, you must possess excellent communication skills, be self-motivated and have a strong knowledge of the global market. If you are looking for a challenging and rewarding role in a fast-paced and ever-changing environment, this is the position for you.

Responsibilities:

• Establish and manage relationships with clients, vendors, and other stakeholders to ensure customer satisfaction and exceed expectations
• Develop and implement strategies to expand Vesuvius’ global customer base
• Monitor customer feedback to identify and address customer issues and improve customer experience
• Identify market trends and opportunities to increase sales and improve customer satisfaction
• Analyze customer data and market... research to develop sales plans and objectives
• Work collaboratively with other departments to ensure customer requirements are met
• Develop and maintain policies and procedures to ensure customer service standards are met
• Prepare and deliver presentations to customers to showcase Vesuvius products and services
• Negotiate contracts and pricing with customers to ensure optimal profit margins and customer satisfaction
• Track and report on customer engagement, sales, and performance metrics
• Stay up to date on industry trends and developments to ensure Vesuvius is competitive in the global market

Vesuvius is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
Moscow Russia

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