• ServiceNow Architect (CMA level) Rzeszów
  • Cyclad in Rzeszów, , Poland
  • jobs
  • 1 month ago

jobs description

In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting-edge technologies that shape the world of the future. We are seeking experienced ServiceNow Architects to join our Partner's international team and contribute to the development of architectural concepts for ServiceNow solutions at an enterprise level. We currently have two vacancies available, with one requiring certification as a ServiceNow Certified Master Architect (CMA) and TOGAF certification.

ServiceNow Architect (CMA level)


Project Information
• Industry: Consulting
• Location: 100% remote
• Type of employment: B2B
• Budget: 200-240 net/hour / b2b
• Project area: delivering architectural concepts on the Enterprise level of ServiceNow solutions
• Project duration: Permanent
• Project language: English
• Start date: ASAP
• Only candidates with citizenship in the European Union and residence in Poland

Project Scope
• Design... and customize ServiceNow applications, modules, workflows, and forms based on business requirements
• Create full project documentation (HLD, LLD) and build implementation plans
• Take end-to-end ownership of the implementation project
• Deliver architectural concepts on an enterprise level, with ServiceNow as a key element of larger modules
• Create scoped applications and troubleshoot custom scoped applications.
• Work with VA Chat, including setting up a VA Chat, creating/editing topics, and troubleshooting VA Chat integrations
• Create Flows and sub-flows, including setting integrations via FLOW Designer
• Handle CMDB implementation, troubleshooting, and maintenance
• Utilize advanced skills in ServiceNow scripting and work with highly customized ServiceNow Platforms
• Work with Widgets, including troubleshooting and customization
• Manage Agile sprint work and Kanban work
• Provide alternative technical solutions or guidance as needed
• Design and implement ServiceNow configurations including tables, fields, forms, reports, and dashboards
• Perform unit testing, debugging, and troubleshooting to ensure the quality and stability of developed solutions
• Create technical documentation including design documents, technical specifications, and test plans

• Extensive experience working with ServiceNow platform, including configuration, customization, and administration
• At least 7 years of experience in the role of ServiceNow Architect
• Expert-level knowledge in Service Catalog and Request Fulfilment
• Have proven experience with ServiceNow integrations with other third-party systems and applications using APIs, web services, and integration tools
• Practice in the implementation of ServiceNow Mobile Application
• Understand ITIL processes
• Proven track record of successfully delivering large-scale ServiceNow implementations and projects
• Being reliable and self-managing
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues
• Experience working in Agile or Scrum methodologies, with a focus on delivering incremental value to stakeholders
• Strong communication and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders
• Fluent English

Must Have For CMA Level Architect Role
• ServiceNow Certified Master Architect
• Mainline Certification in CSA, CAD, and at least 4 other CIS Implementation certifications
• TOGAF certification

We Offer
• Unique opportunity to join an international team and lead innovation projects
• Private medical care (with dental care financed 70% by the company)
• Life Insurance
• Multisport Card
• Flextime
• Integration events
Rzeszów Poland


Apply - ServiceNow Architect (CMA level) Rzeszów