• Senior Business Systems Analyst Singapore
  • Avature in Singapore, , Singapore
  • jobs
  • 1 month ago

jobs description

At Maximus, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems.

Maximus has been reinventing the way government agencies engage with citizens and are sought out by governments to solve complex problems. By supporting various Healthcare Administration, Employment and Citizen service programs worldwide in the United States, Australia, Italy, Saudi Arabia, Singapore, South Korea, Sweden and the United Kingdom.

Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people’s lives. And that is a testament to the ingenuity, commitment, and compassion everyone brings to their role at Maximus and their dedication to connecting citizens with the services they need from Government agencies.

Maximus... Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Department Summary

As a leading administrator of government services worldwide, Maximus Canada relies on its expertise and experience to help governments at the local, provincial and federal levels support their service delivery and business operations. TCS leads the transformation of government services to implement new programs and policy ideas, ensure compliance with regulatory requirements, modernize legacy information systems, and identify new options for leveraging funding.

The Oracle Consulting practice within TCS partners with various levels of government organizations and private sector companies to provide complete solutions and support through out the Oracle stack. Maximus Canada has one of the largest teams in Atlantic Canada specializing in Oracle's world-leading Enterprise Resource Planning (ERP) solutions.

Position Summary

The Sr Business Systems Analyst (Sr BSA) is primarily responsible for conducting thorough requirement analysis, elicitation, and documentation. They review and analyze internal documentation, such as use cases and existing processes, as well as contractual requirements, to ensure alignment and compliance. Collaboration with stakeholders across departments is crucial in gathering requirements and building necessary documentation. Before Joint Application Design (JAD) sessions with clients, the BA liaises with internal teams to determine scope, knowledge transfer, and address any gaps or questions.

They also facilitate pre-solutioning discussions and review the pre-JAD outline with relevant stakeholders to finalize questions for collaborative sessions. The BA creates documentation outlining business requirements based on the solutioning and collaborative sessions, resolving any open questions or action items with internal stakeholders. They then create the Business Requirement Document (BRD), ensuring traceability of requirements and sign-off from stakeholders before submission to the client.

This role demands strong collaboration, analytical skills, and attention to detail to ensure successful project outcomes aligned with client expectations and contractual obligations.

What you offer us

Knowledge Skills and Abilities

Effectively elicits and captures business and technical requirements from key stakeholders and end users in support of waterfall, hybrid, and Agile initiatives

Assist in processing and monitoring of Service Requests/Work Orders and responds to questions from internal and external clients

Develops business process models

Document functional and non-functional requirements, write user stories and document use cases based on the project needs

Preparing project deliverables and meeting materials

Support testing, including creation and execution of effective test cases and test scenarios for waterfall, hybrid, and Agile projects

Creates effective use cases and defines all the key actors, and systems to achieve the desired goals

Visually creates UML models using industry standards to visually capture the design of various systems

Will be a problem solver who can also, plan, analyze, and resolve business challenges

Comfortable with peer and supervisory feedback

Possess a desire to learn and adopt new processes for continual improvement and to keep abreast of new technologies

Proficient knowledge of M365 and ability to operate standard office equipment

Familiar with SaaS and web-based products

Strong internal and external communication skills

Competency working within privacy and security of personal information

Requirements Gathering

Strong interpersonal, oral and written communication skills

Requirements Elicitation and effectively capturing requirements and design artifacts

Business Process Modeling

Business Systems Analysis and documentation

Use Cases

UML Modeling experience

HL7 and other messaging standards experience

Familiarity with Tools…


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