• End User Computing and Applications Manager Lusaka
  • NTT in Lusaka, , Botswana
  • jobs
  • 1 month ago

jobs description

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

Your career here is about believing in yourself, and taking on great opportunities and new challenges.
It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team.

Are you ready to take the next step in your... career?

The End User Computing and Applications Manager works with colleagues and contributes to the development and design of complex solutions based on their technical knowledge across two or more technology domains. The individual in this position is required to complete the overall technical design and build of the large, complex elements of the solution to meet a client’s business requirements.

What you'll be doing

Key Roles and Responsibilities:
• Provides detailed and specific advice regarding the application of their specialism(s) to the organisation's planning and operations.
• Responsible for solution design, business development and transition of projects from presales to delivery as well as ongoing sales support.
• Select and apply appropriate design standards, methods and tools, consistent with the agreed enterprise and solution architectures and ensure that these are effectively applied and adopted.
• Guide successful implementation and execution of system solutions.
• Contributes to the development of solution architectures in specific business, infrastructure or functional areas.
• Map business processes and relationships clearly, in line with the solution features, and ensure that the recommended approach supports the overall scope of the solution.
• Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.
• Provides pre-sales technical support and expertise in analysing client requirements, in conjunction with the client’s current infrastructure, architecture, system capabilities and business challenges.
• Responsible for influencing and guiding members of the Sales team to ensure that they are equipped to close deals.
• Provides input to the requirements baseline and investigates, manages and applies authorised requests for changes to base-lined requirements, in line with change management policy.
• Develop the technical design document to match the solution design specifications.
• Lead the scope of work determination, product pricing and RFP/RFI responses and assist with the decision to pursue or abort a deal.
• Manages client proof of concept (POC) initiatives, which require appropriation of appropriate resources, and setup and delivery of the POC.
• Provide coaching and mentorship to junior Technical Architects

Knowledge, Skills and Attributes:
• Good product knowledge integrated with deep technology understanding
• Solid understanding of the vendor’s products, business and technology positioning
• Excellent communication skills both verbal and written
• Ability to establish and create excellent client relationships with their technical expertise
• Ability to develop and leverage their knowledge of reference architectures
• Continuously maintain knowledge of trends and development in technology domains
• Deep and specialist knowledge of the problem domain that their systems are to provide solutions for
• Demonstrated knowledge in core frameworks used
• Basic understanding of key vendor subscription models such as Microsoft EA

Academic Qualifications and Certifications:
• Qualification in Information Technology, Computer Science or Information Systems
• Certification and working knowledge of Enterprise Architecture methodologies (e.g. TOGAF, Zachman, SOA, ITIL, COBIT, etc.)
• Relevant vendor and industry certifications, e.g. Microsoft, Oracle, SAP
• Software and programming languages, e.g. C++
• SAFe Scaled Agile certification advantageous

Required Experience:
• Advanced track record as a developer and architect of new systems/solutions
• Advanced work experience working as a systems administrator or network engineer
• Advanced client engagement and development consulting experience
• Experience managing expectations when balancing alternatives against business and financial constraints
• Extensive experience in a variety of architectures for specific domain or specialization
• Experienced designer and development know-how
• Advanced project management experience
• Advanced experience presenting technical solutions to non-technical audiences
• Experience working in an agile development environment

Skills Summary

Business Acumen, Commercial Acumen, People Management, Technical Architecture Design, Technical Solution Architecture, Technology Advisory, Technology Solutions Development

Workplace type:
On-site Working

Join our growing global team and accelerate your career with us. Apply today.

A career at NTT means:
• Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
• Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
• Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
• Being your best self – in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
• Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry
Lusaka Zambia (+1 other)


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