• Credit & Collections Analyst Mexico City
  • Siemens in Mexico City, CDMX, Mexico
  • jobs
  • 1 month ago

jobs description

We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.

Why you’ll love working for Siemens!
• Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world’s most significant problems - Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the... community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get rewards for them!
• Diversity and inclusivity focused.


• You will help us supporting running operations of a Global collection team, focusing on the United States customers
• As a cash collector interfaces with customers and multiple business and functional partners to deliver exceptional service to customers and profitability to Siemens. By leveraging successful relationships, they pull together and align multiple internal resources and capabilities. This role is integral to the success of the Company's cash flow objectives, attaining Company Percent Current & Days Sales Outstanding targets for accounts receivable.
• Influences customer payment behaviors in order to ensure payments to Siemens are a priority within the customers' payables & purchasing departments resulting in a direct impact to the cash flow of the company.
• Researches and resolves customer payment discrepancies and ensures corrective actions are performed within Siemens and at the customer to eliminate future defects.
• Issues all customer sales adjustments according to business standards/agreements and validates that adjustments meet internal control compliance by ensuring that legal, financial, and auditing requirements are met.
• Performs proactive collection on near-due invoices of significant value resulting in optimized cash flow and reducing Days Sales Outstanding.
• Performs collections of past-due invoices, leads root cause analysis, and implements corrective action with the customer and internal partners to ensure timeliness of future payments.
• Manages customer account reconciliations (cash application requests, account reinstatements, among others) to deliver accurate financial statements for Siemens and the customer. Includes managing complex account receivable scenarios due to customer bankruptcy or limited cash flow.
• Proactively identifies differences in payment term agreements with our customers, analyzes customer payment behavior against those terms, and recommends to the credit department and the business an extension or modification to the terms to optimize cash flow.

Your qualifications – solid and appropriate:

• You are a team player and empathic with customers, stakeholders, and team members
• You have excellent customer management skills
• You are pro-active and drive topics in an entrepreneurial manner
• You are willing to drive change & digitalization.
• You have a strong communications skill.
• You have the ability to adapt yourself in a VUCA environment
• You have experience in the field of Credit Management and Collections
• You possess the ability to work in a team and to communicate effectively in verbal and in written form in English (C1/C2), additional languages would be beneficial
• Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law
Mexico City CDMX Mexico


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