• Terms of Reference: Consultancy for the Content creation and... Kathmandu
  • Visible Impact in Kathmandu, , Nepal
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  • 1 month ago

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Improving Access to Safe Abortion Information and Services in Nepal with an AI-based Chatbot

Terms of Reference

Consultancy for the Content creation and conversation design on safe abortion

Title: Consultancy for the Content creation and conversation design on safe abortion

Project Name: Improving Access to Safe Abortion Information and Services in Nepal with an AI-based Chatbot

Reporting to: Senior Program Officer

Contract days: 12 days

Location: Kathmandu, Nepal

About the Organization:

Visible Impact (Visim) is a young-women-led not-for-profit company that aims to create a ‘visible impact’ in the lives of youth, adolescent girls, and women and their immediate families and communities with a focus on leadership development, advocacy, and realization of their sexual and reproductive health and rights.

Established in 2015, Visim has been able to reach 55,150+ adolescents and youth directly. More than 432 social champions have been empowered to be the voice in the community... advocating for sexual and reproductive health and rights, leading towards community-led local development as mandated in the federal setup by the Constitution of Nepal 2015.

About the Project:

“Improving Access to Safe Abortion Information and Services in Nepal with an AI-based Chatbot” is a collaborative effort between Visible Impact, Nepal Applied Mathematics and Informatics Institute for Research (NAAMII), and Diyo.AI which aims to improve access to safe abortion information and services in Nepal with an AI-based chatbot. Through this project, an AI-based chatbot and a website will be developed. This chatbot and website will used as a platform to provide information related to Safe Abortion in Nepal along with information about the health institutions that are providing the services.

This project will contribute towards drastically improving the number of people who have easy access to safe abortion information and ways to access those services quickly. We hope the large majority of people who are using social media and the Internet for entertainment and communication will find our abortion chatbot a very easy and safe way to know about abortion and to find required abortion services.

The main objectives that we want to achieve during the life of this project are:
• To create a fundamentally new, efficient, and inclusive approach to accessing safe abortion information and services.
• To create a bilingual (English, Nepali in Devanagari script, and Nepali in Romanized script) chatbot specialized in responding to abortion-related queries including information such as the legal status of abortion in Nepal, places where safe abortion can be accessed including information on the listed safe abortion sites, abortion facts, types of abortion they can perform and so on.
• To enable people who understand only Nepali, who are not accustomed to navigating websites to access specific information, who primarily use social media or messaging platforms, and who are hesitant to talk to a human about abortion-related queries, to have an abortion information and services chatbot to chat with.
• To strengthen access to the right information for individuals on safe abortion and provide them an opportunity to make evidence-based informed decision making.

The overall purpose of the role:

The consultant will be responsible for content creation that can be used for the website such as the legal aspects of abortion, myths related to abortion, and other related information, along with the conversation design for the chatbot. Conversation design here refers to the identification of frequently asked questions on abortion and reliable responses to them that are factual, engaging, accurate, and updated. It can be derived from desk reviews or other activities conducted under this project. The content will be used to feed in the information on the chatbot. The consultant will work in close coordination with the Program team from Visible Impact and will be responsible for the research and creation of the content along with the translation of the content into Nepali. The consultant will regularly update the progress through the submission of drafts and regularly communicate with the program team for input as well.

• Research and desk review of probable queries related to safe abortion and answers to those questions that are reliable, factual, accurate, and updated.
• Engage in the National level stakeholder consultations and baseline workshops/FGDs with young people organized by Visible Impact.
• Content creation that can be used to feed in information in the chatbot.
• Translation of the developed content into Nepali.
• Updating the contents and conversation design as per the need, as per the suggestions/feedback, and through learning from the experience.

Experience and technical competencies:
• At least a Bachelor’s degree in any relevant field; with proven experience in content creation, preferably engagement in similar assignments.
• Working on or having experience in the field of abortion and being updated on the new developments in the field is preferred.
• Should be a Nepali citizen.
• Fluency in written Nepali & English.
• Excellent Microsoft Office skills, including MS Word, Excel, PowerPoint, etc.
• Excellent communication and interpersonal skills.
• Detail-oriented, with the ability to organize and manage information, plan and manage workload, prioritize, and deliver to deadlines.
• Familiarity or experience of working for tech-based software like chatbots will be prioritized.
• Commitment to the consultation period and ability to communicate effectively via emails and phone calls as and when necessary.

Guideline for the submission of the proposal:

The consultant is expected to submit the following documents/information to demonstrate their suitability.
• Technical Proposal demonstrating the consultant’s understanding of the ToR, the proposed methodology/approach, and the timeline for the deliverable and explaining why you are the most suitable for this consultancy.
• A financial proposal/budget.
• Consultant/consultancy profile and CV(s).
• Sample of previous work that demonstrates the requirement.

How to apply:

The last date for the submission of the proposal and other requirements is 21 May 2024, 5 PM NST to mail.visim@gmail.com with the subject title “Consultancy: Content creation and conversation design for safe abortion”.

Only the shortlisted consultant/consultancy will be contacted for further process
Kathmandu Nepal


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