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49538 - To Be Determined - Regular - Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play. It’s an exciting time to join the team at Hydro One! Job Duties Develop, implement and manage projects focused on improving business processes related to the development, maintenance, access and use of databases and reporting systems such as document management, work program management, scheduling and estimating systems. Develop and introduce new or modified processes or systems which requires working with various groups and working between the groups to solve... controversial problems regarding different requirements arising in the various settings and assuring cooperation and agreement for implementation of new procedures and systems. Identify and document business requirements for information systems and processes and revisions in a manner to facilitate proposals from internal/external parties in order to support and meet the user's needs. Provide training and on-going user support and ensure the efficient daily operation of the systems for which the department is responsible, including necessary software maintenance. Provide coordination of all software changes and upgrades and user testing and training to ensure that required functions are correctly delivered. Be responsible for data integrity and validation associated with databases, including identification and resolution of issues. Manage projects requiring support from service groups outside the department. Work with staff to develop, populate and maintain databases that allow for consistent use of data across Operations. Take a lead role in the development and production of database system guidelines, recommending changes needed to meet the business needs from field and head office users of system functions and reports. Work with other stakeholders to ensure policies will be accepted and followed by field and head office staff. Initiate and prepare revisions, as required. Work with vendors, manufacturers or suppliers to explain the failure or inadequacies of their products or services and work with them to comply with operating requirements. Coordinate the testing, developing and supplying of special components. Requires assigning and checking of work, and providing advice and guidance to other staff, when assigned from time to time by supervisor to assist in projects. Perform other duties as required Selection Criteria Education: Requires a knowledge of business administration and computer science to perform system analysis on information systems. Requires a knowledge of computer system development and current technological trends with respect to computer software and hardware. Requires a knowledge of computer applications and processes related to work planning/management, release and reporting systems. Requires a good knowledge of English both written and verbal to communicate effectively with others and in the preparation of technical reports. Experience: Requires an understanding of business processes and data modeling to provide effective support of information and systems. Requires experience with various complex data sources. Requires experience in the use of various software tools and methods such as Structured Query Language (SQL) or equivalent query tools. Requires experience with, web-based application development and architecture. Requires experience with the various databases and platforms to prepare specifications for development, alteration, testing, user training, utilization and population of database repositories. Requires an understanding of the information systems and databases used both internal and external to the business. Some travel will be required to support this position Possible Locations: Central, South or Eastern Regions. At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness. We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2024. Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com . Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. Deadline: May 27, 2024 In the event you are experiencing difficulties applying to this job please consult our help page here . Job Segment: Telecom, Telecommunications, Systems Analyst, Testing, Information Systems, Technology
Toronto ON


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