• Receptionist/Concierge New Zealand
  • Accor Hotels in New Zealand, , New Zealand
  • jobs
  • 1 month ago

jobs description

Job Description For Receptionist/Concierge(HOZ27868) in New Zealand,New Zealand. SOFITELCompany DescriptionNestled in the heart of Wellington, Sofitel Wellington epitomizes unparalleled luxury and sophistication. Seamlessly combining modern elegance with timeless charm, offering discerning travellers an exquisite experience like no other.Job DescriptionWe are looking for an ambassador for Sofitel Wellington as a Receptionist/Concierge. The ambassador should an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.Our ideal candidate will have a passion for engaging for assisting guests and colleagues. You will be assisting the Front Office Duty Manager with the daily tasks on the Front Desk. This role offers a great development opportunity to grow your skills and confidence in a busy hotel right in the heart of Wellington.Your responsibilities will include:Providing a unique and personalized guest experience for each guest... at our hotel by creating rapport with guests and using creative and personal ways to exceed guest expectations.Assisting reservations with booking requestsTaking and directing all incoming callsProviding Concierge service, including giving insight to local activities and assisting in tour booking requestsAssisting guests with luggage to and from their roomMaintaining the presentation of the front desk and hotel lobbyQualificationsService focused personality is essential; customer service experience is an asset.Ability to work well under pressure in a fast paced environment.Ability to work cohesively with fellow colleagues as part of a teamFull NZ Drivers license and able to drive both manual and auto.Ability to work on a rotating roster.Previous similar experience is an advantageKnowledge of Wellington sights and eventsAble to take Initiative and adapt to changing conditionsAdditional InformationBenefits:Free staff meal provided during shiftFamily & Friends Hotel Discounts Ongoing reward and recognition incentives and awards.Annual reward of a free nights accommodation at the hotel (did we say there is breakfast and dinner included?)Learn your Way - Access to our Accor Academy so you can Earn while you Learn!Work Your Way - Flexibility to ensure a work life balance!Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation WorldwideAccors refer-a-friend bonusAccors Parental Leave SchemeAccess to our Employee Assistance Program
New Zealand


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