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  • German Customer service in a Gaming company with Relocation Lisbon
  • Cityjoboffers in Lisbon, , Portugal
  • jobs
  • 2 days ago

jobs description

:

German-speaking Gaming Advisor based in Lisbon

Join a globally renowned firm in the video gaming industry.

The company

Welcome to a leading developer and distributor of entertainment software, established in 1994. Quickly became one of the most renowned and respected creators of computer games.

Known for well-designed and captivating entertainment software, the company has earned an unparalleled reputation for the high quality of its produc​​e

Your Responsibilities:
• Provide customer support mainly in German, occasionally in English, via email and chat
• Assist with account and billing inquiries
• Resolve login and registration issues
• Handle hacked account recovery and character restoration
• Address questions regarding rewards programs, tokens, and pre-paid game cards
• Manage inquiries related to payments and process refunds
• Maintain professional handling of customer data
Requirements:

Your Profile:
• Fluent in German and English
• Passionate about gaming
• Strong... communication skills and adaptable to technological changes
Offer:

Benefits
• Competitive local salary
• Private Health Insurance from day one
• Stable career opportunity in a leading multinational company
• Comprehensive training and integration phase
• Inclusive and respectful work environment
• Diverse career progression opportunities
• Emphasis on work-life balance
• Access to organized sports activities and events

Relocation Package:
• Accommodation
• Airport pick-up and administrative assistance with your registration in Portugal
• Reimbursement of your initial flight expenses
• Annual complimentary return flight to home country (within Europe)
Skills/ Interpersonal Skills,Communication,Customer Care,Customer Oriented,Customer Support,Customer Service,German Language
Lisbon Portugal

salary-criteria

Apply - German Customer service in a Gaming company with Relocation Lisbon