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  • Latvian and English Speaking Customer Support Representative Vilnius
  • Teleperformance in Vilnius, Vilnius City Municipality, Lithuania
  • jobs
  • 3 days ago

jobs description

We are looking for Latvian and English-Speaking Customer Service Representatives to join our Customer Support team. You will be working for our client, one of the biggest online accommodation providers worldwide.

Duties and responsibilities

· Handling incoming phone calls and emails from the website users

· Managing reservations, special requests and complaints and finding solutions to website user’s inquiries

· Working hours from Monday to Friday between 9:00-18:00 (40 hours per week)

Requirements

· Excellent Latvian and English language skills (verbal and written)

· Strong communication and administration skills

· Customer-focused approach

· Attentiveness, positive attitude

· Relevant permit to work in Lithuania

· Computer literacy and good MS Office knowledge

· Experienced in a target-based/KPI driven environment is a plus

Company offers

· Private Health insurance

· Performance-based bonus

· Referral Bonus

· Wellbeing Program (such as: Sports & well-being events... and Feel-Good activities)

· Relaxation and game areas in the office

· Free Parking

· International and multicultural work environment

· Fully paid trainings

· Hybrid work model

Salary

1611-1750 €/mon. gross Taking in consideration your current professional competence and work experience
Vilnius Vilnius City Municipality Lithuania

salary-criteria

Apply - Latvian and English Speaking Customer Support Representative Vilnius