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  • Lithuanian speaking Customer Support Representative
  • PEXLY in Lithuania, , Lithuania
  • jobs
  • 2 days ago

jobs description

We are looking for qualified personnel as Lithuanian speakig Customer Support Representative, with Fluent Lithuanian and B1 English language skills to help a direct-to-consumer beauty company offering a range of hair care and skincare products that are natural, cruelty-free and environmentally friendly. Additionally, they offer a business opportunity for individuals interested in becoming independent Market Partners and selling hair care/skin care products.

Our Custumer Support team will handle both B2C and high-level B2B customers.

It is a full-time fully remote freelance position

Schedule: Monday-Friday, 9am - 6pm CET

You have great opportunity to get:
• Experience in the international company working with people around the globe;
• Compensation - $1200 for the probation period of 3 months, and $1500 after the probation period;
• 100% remote job;
• 20 paid days of vacations, up to 10 paid days sick leaves per year;
• Training will be provided by the company and the client;
•... Management's attention, support and motivation.
• Your responsibilities:
• Respond to user queries with friendly & timely support via CRM system (email, livechat, calls).
• Manage users' accounts.
• Study and apply product knowledge to recommend items based on understanding of the customers’ needs
• Forward user feedback to other departments to help prioritize platform improvements.
• Do additional administrative tasks.

You are our perfect candidate if you:
• Have background / experience as: Customer Support Representative;
• Have experience with Freshdesk or similar CRMs;
• Have Fluent Lithuanian language proficiency, and English B1 language proficiency;
• Can work under pressure and are a detail oriented person;
• Are proficient in using translation software and other relevant tools;
• Self-employment. We will sign a contract with you as with independent businessman;
• You can work from home, don’t be distracted;
• Have your own PC and good Internet connection.

PEXLY is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.

We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.

We will be glad to welcome you to our team. Grow your career with PEXLY
Lithuania

salary-criteria

Apply - Lithuanian speaking Customer Support Representative