• Area Facilities Manager - FTC 12 months United Kingdom
  • Fora Space Limited in United Kingdom, , United Kingdom
  • jobs
  • 6 days ago

jobs description

The Office Group is a leading flexible workspace developer and operator. For over 20 years we’ve been setting the standard of what the workspace experience should be, and today our growing portfolio of over 70 quality and distinctive spaces spans 3.2 million sq ft with 30,000 members across London, the UK and Germany. We proudly partner with some of the world's most progressive companies and building owners to create spaces that meet the demands of modern businesses and their employees

We continue to redefine the workspace experience and challenge the status quo. By championing greater flexibility and hospitality-style service, top amenities and sought-after locations, we’re empowering the way businesses, and their employees work today. And we’re committed to acting with environmental and social responsibility, making conscious choices when designing, building and servicing our spaces.

The Area Facilities Manager will support the Technical Services Manager in the creation... monitoring and advancement of key facilities related policies and company Health & Safety Arrangements. Being actively involved in the population of site documentation and acting as a liaison between sites, contractors and the Technical Services Manager on key issues, the role will be key to improving service delivery to our building teams and members. The role will also encompass various building surveys and audits to ensure site and contractor compliance with government legislation and TOG FM standards. Where required the Area Facilities Manager will provide support to the Health & Safety manager, this will include assistance with projects and management of risk assessment actions.


In addition to the above the role will involve some levels of basic administrative tasks, as well as assistance with some ad-hoc project-based works on the portfolios various building services upgrades. You will be responsible for 31 buildings with the East area of London so will be out within the portfolio.

Key Responsibilities :

• Be the first point of escalation for the building teams for reactive tickets.

• Liaise with helpdesk on outstanding issues, quoted works etc.

• Liaise with Technical Services contractors on minor works requests.

• Arrange access with site teams for contractor visits including OOH works.

• Undertake site training and familiarisation for new building managers.

• Undertake site visits and escort sub-contractors where required.

• Coordinate insurance inspections with building managers and attend to assist where needed.

• Take risk assessment actions from FM portal into TOG action plan template and distribute to correct stakeholders.

• Ensure RA actions are closed out and keep FM portal up to date.

• Populate and monitor a new FM logbook (Fire, H&S, Contractor Management)

• Keep site H&S folder up to date with newest versions of documents and archive outdated documents.

• Undertake site inventories and populate fire and emergency plans and isolation point drawings.

• Assist site with the knowledge of the fire and emergency plan.

• Monitor on-going building issues and assist FMs where possible.

• Undertake Quarterly FM building audits.

• Undertake quality assurance across the portfolio for both hard and soft services.

• Monitor performance framework and weekly KPI’s on M&E contract.

• Raise PO’s for works in line with approval chains.

• Work with Technical Services Manager in the mobilisation of new building openings.

• Develop relationships with key contacts within third party contractors.

• Liaising between sites teams and third-party contractors on key issues across the portfolio.

• Support our H&S Manager when required

Skills and Knowledge required:
• RICS qualified or equivalent – Desirable
• Other relevant professional qualifications – Desirable
• Previous FM experience is essential
• Excellent written and verbal communication skills
• Confident working independently and as part of a team
• Customer service experience desirable


At The Office Group, we know that work isn’t just about working. We offer all of our employers a fantastic range of benefits, including;
• 28 days annual leave pro rata for FTC
• 2 weeks work from anywhere
• Healthshield
• LinkedIn learning
• 5% Pension scheme
• Life Assurance
• Discounted Gym membership
• Cycle to Work Scheme
• 25% Discount at The Office Group Cafes
• Summer and EOY events
• Discounted event spaces
United Kingdom


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