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  • Senior Technical Program Manager - Tech Standards Amsterdam
  • Booking.com in Amsterdam, , Netherlands
  • jobs
  • 4 weeks ago

jobs description

Senior Technical Program Manager - Tech Standards

At the heart of Booking's Central Technology department, the Tech Standards organization thrives with collaboration. Our goal is to work hand in hand across the business, establishing standards for robust technical, data, and engineering practices. This collaborative effort enables us to develop new capabilities and modernize our existing technology, all in pursuit of our Connected Trip vision - to empower people to explore the world through all the services provided on Booking’s platform such as Accommodation, Flights, Transportation and Attractions.

We will create cross-business unit architectural standards and reusable artifacts, developing a high-level architecture blueprint that provides an overview of the system's structure and its main components. Most importantly, Tech Standards will establish a tech radar and actively promote the understanding and adoption of architectural principles and standard processes within... Booking.com, empowering everybody to excel in their roles.

Role Description:

We are looking for a Senior Technical Program Manager (TPM) to join our Tech Standards organisation.

Senior TPMs must have demonstrated experience leading large cross-organizational software development projects, and will have a deep technical background in . They must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or high-reaching priorities. This means not only being able to develop and drive high-level critical initiatives, but also roll up your sleeves, dig in and help motivate change.

Senior TPMs, anticipate bottlenecks, provide critical issue management, anticipate and make tradeoffs, and balance customer and business needs versus technical constraints. An ability to take large, sophisticated projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. They should be entrepreneurial, innovative individuals who grow with solving tough problems. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are critical to success in this role. Knowledge of the following is required agile project management, release schedules.

Key Job Responsibilities and Duties:
• Be the driving force that collaborates with business and technical teams across Booking to make sure your teams deliver extraordinary solutions that are highly scalable, secure, and flexible - all the while maintaining a strong customer focus.
• Interact with project sponsors, project partners and multiple business and technical teams to define and deliver sophisticated features
• Anticipate bottlenecks, provide customer concern management, anticipate and make tradeoffs, and balance the business needs versus technical constraints
• Plan and manage multiple parallel projects
• The ability to slice through ambiguity and drive clarity where confusion exists; demonstrating technical expertise with strong eye for business
• Enhance resources for the greater good of the organization, identify inefficient processes or waste and redirect resources as vital
• Identify, assess, track and mitigate issues and risks at multiple levels
• Create, maintain and disseminate project information to customers
• Communicate project issues and status in a concise, accurate, and professional manner
• Insatiable curiosity and ability to understand architectural and technical aspects of projects
• Apply standard methodologies to the software development lifecycle (SDLC) for projects based on experiences with a number of agile and blended approaches, as well effectively coordinating the implementations across teams using very different approaches.
• Build and maintain integrated project schedules that account for internal/external dependencies, differing SDLC approaches, numerous constraints and adequately factors in some contingency for some unplanned delays while still being daring.

Role Qualifications and Requirements:

Ideal candidates will have some combination of the following:
• 5 - 8 proven experience of delivering / leading sophisticated technical programs at a large scale
• Knowledge of ITIL standard methodologies for service and asset management
• Desirable Experience in delivering software in Agile environment; Agile certification preferred
• Bachelor’s degree in Computer Science, Computer Engineering, related technical field, or related experience.
• Experience using queryable data sources to solve business impact questions
• Proven experience using a range of lean/agile project/programme management methods
• Proven experience balancing multiple priorities and resolving ambiguity
• Proven experience of stakeholder engagement and customer management at all levels of an organization
• Effective communicator with excellent written and verbal communication skills
• Strong conflict resolution, negotiation and influencing skills
• Excellent understanding of business objectives and goals
• Excellent interpersonal/communication and presentation skills
• Self-motivated with the ability to work independently toward established goals
• Ability to multitask, solve problems resourcefully, and work well under pressure

Benefits & Perks: Global Impact, Personal Relevance

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. Our Total Rewards strive to make it easier for you to experience all that life has to offer on your terms so that you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:
• Headquarters located in one of the most dynamic and cosmopolitan cities in Europe: Amsterdam.
• Contribute to a high scale, sophisticated, extraordinary product and see the real time impact of your work on millions of travellers worldwide.
• Be part of a truly international fast paced environment and performance driven culture.
• Full relocation support for you and your community to move to Amsterdam. We have fine-tuned this process by successfully relocating over 300 Technology professionals to Amsterdam in the last year alone!
• Performance-based company that offers 29 vacation days, career advancement, and lucrative compensation, including bonuses and stock potential.
• Discount on Booking.com accommodations with the “Booking Deal” including other perks and benefits.
• Company-sponsored family and social activities to help our employees become integrated with each other and Dutch culture.
• Diverse and creative colleagues from every corner of the world.
• Health, life, and disability insurance*
• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave.
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country).
• Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and quarterly Booking.com wallet credit.
• Free access to online learning platforms, development and mentorship programs, and a complimentary Headspace membership
• On-site meals, coffee, and snacks, including healthy and vegan options, daily*

#ThinkInclusion: Wellbeing & Inclusion at Booking.com:

Inclusion, Diversity, Belonging, Wellbeing and Volunteering (IDBWV) have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We will ensure that individuals with disabilities are provided reasonable adjustment to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening:

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position
Amsterdam Netherlands

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