• Assistant Facilities Manager Tokyo
  • JLL Japan in Tokyo, , Japan
  • jobs
  • 1 month ago

jobs description


Client Management
• Establish / strengthen credible relationships with key clients.
• Interact on a regular basis with key clients to sustain healthy relationships.

Contract Management
• Ensure that all Global/Local contracts are implemented with excellence at site and performance is managed.

Site Operations Management
• Deliver services as defined in the contract with best practice procedures. This includes the management of Hard & Soft Service such as Reception & Helpdesk / Mail Service / Meeting Room & Equipment / Indoor Plant / Key Management / Cleaning & Pest Control / Office Supply / Landlord Coordination and Liaison / Preventive Maintenance / Life & Safety system / Asset Management / Space Planning / Small Project Management / Energy & Utilities.
• Work closely with region team / local stakeholders for seamless operation at site
• Implement the technology introduced by JLL & clients such as BI, Corrigo.
• Ensure completion of all required audits and achieve targets.
•... Manage regular reporting such as monthly / quarterly business review, KPI, incident reporting.
• Ensure the on-site vendor & visitor management process is compliant with client’s requirements.
• Manage emergency response process in case of unexpected events such as earthquake, fire.

Health and Safety Management
• Ensure that the operation at site meets all legal and client required health & safety regulations.

Finance Management
• Ensure that the site meets all financial targets and control requirements such as budgeting & forecasting.

• Ensure all Governance & Compliance is followed as required by both JLL & Client
• Facilities management knowledge and experience
• Vendor and contract management experience
• Client relationship management skill and experience
• Proactive attitude to keep finding the improvement opportunities, propose the improvement plan and execute as planned.
• Communication skill to manage the relationship with both local and regional/global team in both English and Japanese
Tokyo Japan


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