• jobs
  • 1 week ago

jobs description

About Our Client
• Our client is a major player in this sector.
• My client offers technological services in the automotive sector for private individuals and companies.

Job Description
• On-site customer reception by appointment (Walk-in)
• Provide a high quality service to customers and prospects.
• Report to and work closely with management and the Sales department to optimize B2C / B2B customers satisfaction.
• Manage various administrative tasks relating to product communication.
• Monitoring orders, deadlines and keeping customers informed at all times.
• Problem solving: dealing with problems that may arise and resolving operational issues.
• Support customers before, during and after the sales.
• Analyze the market and customer demands in order to identify new opportunities for development and improvement.
• Manage product stocks in collaboration with the technical team responsible for preparation.
• Organize and taking part in events to promote services internationally... (trade fairs, meetings with resellers, etc.).

The Successful Applicant
• You will have previous experience of excellent customer service, ideally in the automotive or industrial sector, as well as an excellent command and knowledge of the automotive industry.
• You will have an excellent commercial skills and good customer relationship.
• You must be fluent in German and French; any other language will be considered (Luxembourgish, English, Italian, Spanish, Russian, Dutch).
• Rigorous, responsive and able to work as part of a team.
• You have good communication skills, both by e-mail and by phone.
• You have good writing and spelling skills.
• You are dynamic, organized and autonomous.
• You are comfortable using IT tools (new CRM, Word, Excel, Office 365, JIRA) and are attentive to written communication (internal and customer).

What's on Offer
• NA


Apply - Inside Sales Representative Germ - French Luxembourg