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  • jobs
  • 1 week ago

jobs description

Job Description

Company Introduction
Our client is a leading automotive company.
Job Responsibilities and Duties
• Maintain a positive, empathetic, and professional attitude toward customers at all times;
• Respond promptly to customer inquiries and complaints;
• Communicate with customers through phone, email, social media, and live chat;
• Schedule appointments for customers’ vehicle maintenance at the company’s workshop;
• Participate in the processes required for the workshop to offer excellent service;
• Manage the resolution of customer complaints;
• Communicate and coordinate with colleagues as necessary;
• Ensure customer satisfaction and provide professional customer support.

Experience
• Have an O-Level standard of education;
• Be fluent in Maltese and English.

Personal Skills
• Be comfortable using computers;
• Have some experience working with customer support.
Birkirkara Malta

salary-criteria

Apply - Customer Support Representative (Maltese Speaking) Birkirkara