• Customer Support Analyst Malaysia
  • Confidential in Malaysia, , Malaysia
  • jobs
  • 1 week ago

jobs description

Job Descriptions

Participate in day-to-day operations for Client Operations and other cross-functional teams
Perform reviews and research in order to provide excellent policy support
Attain daily productivity goals while maintaining quality standards
Refine tools and processes around daily workflow, and maintain documentation for weekly management reporting
Open to overtime as needed to assist the global team in closing out high volumes

Job Requirements

Preferred Bachelor's Degree any field.
Advanced level in decision making and comprehension
Excellentwork ethics
Driven, team player, goal-oriented
Independent worker who can prioritize tasks and manage time effectively
Ability to multi-task and adapt to rapidly-changing environment and process
A passion for Apps / Mobile devices, and experience working with similar / related industry
Strong understanding of policy with adaptability under ambiguity
Comfortable working in situations that often contain grey areas
Excellent written and... verbal communication skills, with an emphasis on English customer support
Availability for overtime when the project demands it


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