• jobs
  • 6 days ago

jobs description

With over 8,000 professionals across 9 delivery centers in the Philippines, MicroSourcing remains the country's largest offshoring solutions provider.

IT Consultant, be 100% YOU with MicroSourcing!

An IT Consultant is expected to :
• Listen to client issues attentively and document them for timely resolution.
• Assist clients with support requests, taking ownership of the issue until resolution, or coordinating resources as needed.
• Diagnose and resolve problems related to desktop, software, and network functionality, connectivity, management, monitoring, and other hardware or software issues.
• Collaborate with the Jones IT Team to share experiences, tools, and information proactively, enhancing efficiency and teamwork for the company and clients.
• Document solutions and procedures for future reference and continuous improvement.
• What it takes to be part of our team :
• Quick learner and adept at applying new knowledge to solve problems
• Strong team collaborator
•... Client-focused with the ability to build warm client relationships
• Proficient in explaining technical issues in simple language to non-technical individuals
• Effective multitasker with the capability to manage diverse technical and administrative tasks simultaneously
• Excellent written and verbal communication skills
• Meticulous attention to detail
• Knowledgeable in operating systems, desktop applications, email clients, and basic networking
• Exceptional English proficiency
• Friendly personality, driven by a strong desire to learn and self-motivated

What's in it for you
• Competitive Total Rewards (Compensation, HMO, Group Life Insurance, and Performance bonuses)
• A very collaborative work culture

Find a balance between work and life that fits you. Do what you do best with MicroSourcing!

For more information, visit https : / / www.microsourcing.com /
• Terms & Conditions apply
Manila Metro Manila Philippines


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