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  • Infrastructure Support Consultant İstanbul
  • Ereteam in İstanbul, , Turkey
  • jobs
  • 2 days ago

jobs description

ERETEAM, professional services company, established in 2001, provides technology-empowered business solutions, deliver strategic consulting through industry and technology expertise. We are focused on Business Intelligence, Performance Management, Data Warehouse, Data Integration, Data Quality, Analytical CRM and Campaign Automation, Automated Machine Learning, Big Data, Data Discovery.

We are looking for a "Infrastructure Support Consultant" to be assigned in domestic and foreign projects of our company, which provides services in the fields of software, consultancy, technical support and education to the leading institutions of our own country and the all around the world.
• Graduated from relevant technical departments of universities
• At least 2 years of experience in Information Technology support departments
• Experienced in troubleshooting, computer maintenance and repair
• Previously worked with ticket tracking and timesheet systems
• Willing to learn the installations... related to the products we consult and improve herself/himself in this direction
• Preferably knowledgeable about AWS and willing to learn cloud processes
• Preferably used Office 365
• Adaptable to cooperation/teamwork and able to report
• Knowledgeable in the field of Information Security and paying attention to and implementing standards
• Able to actively use English in speaking and writing.

Job Description:
• Actively participate in help desk/end-user processes
• To take part in the installation of the products we consult and sell, as well as to examine in detail the documents regarding the installation of these applications and to continuous improve in this regard
• Solving user requests coming through the call tracking system
• Following software updates and participate in this process
• Tracking and updating inventory
İstanbul Türkiye

salary-criteria

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