• Chubb Life: Life Underwriting & Claim Transformation Expert Hong Kong
  • Chubb Life in Hong Kong, , Hong Kong
  • jobs
  • 1 week ago

jobs description

Role Mandate:

Responsible in leading and driving Straight Through Processing implementation to achieve efficient business operating model and scale capacity to handle business growth.

Job Description:
• Develop & implement Straight Through Processing blueprint and roadmap for New Business, Claim, & Policy Servicing across Chubb Life countries with comprehensive UW/Claim decision rule engine, auto underwriting, workflow automation, processing rule, process automation, etc.
• Work closely with global and countries’ subject matter experts, stakeholders (i.e.: Underwriting, Claim, COOs, Tech, Customer Management team, distribution team, etc.) & leadership team to develop & execute STP rules, blueprint, roadmap, & KPI.
• Leading & steering end to end STP implementation to success and achieve desired KPI with various stakeholders and technology team.
• Play an active role in leading discovery to identify STP efficiency opportunities, develop business case, & obtain sign-off.
• Monitor... analyse and track STP adoption in each country, & implement continuous improvements to remove bottlenecks causing non STP.

• Minimum 6-8 years experience in life insurance with Underwriting experience/expertise.
• Highly energized and passionate in driving transformation
• Strong and persuasive influencer and communicator
• Extensive experience and expertise in life insurance, with a deep core understanding of insurance knowledge.
• Solid track of achievement in leading & driving business transformation initiatives, with deep core insurance knowledge in life insurance i.e.: underwriting, claim adjudication, insurance operations, technology, etc.
• Strong stakeholder management skills, as this role will collaborate with global/regional leaders, tech team, subject matter experts and other key stakeholders.
• Strategic mindset with the ability to develop and execute Strategies to achieve business objectives.
• Strong analytical and problem-solving skills, with the ability to leverage data and insights to drive informed STP rules & decision making
Hong Kong


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