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  • Freelance Operation Support South Jakarta
  • Pinhome in South Jakarta, South Jakarta City, Indonesia
  • jobs
  • 5 days ago

jobs description

What You Will Do
• Assisting in analyzing agents’ data, feedback, and usage metrics to identify opportunities for product improvements and new feature developments.
• Supporting the project management process by assisting in creating project plans, tracking tasks, and helping to ensure that projects are delivered on time (Daily 24/7 contactable) and within budget.
• Assisting in creating and maintaining product documentation, including user guides, release notes, and internal documentation for the product team.
• Participating in user testing sessions, collecting agents’ feedback, and helping to incorporate user feedback into the product development process.

What You Will Need
• Understanding the Product Life Cycle: Familiarize yourself with the different stages of the product life cycle, including ideation, development, launch, and ongoing maintenance. Understand the role of a product manager at each stage.
• User-Centric Mindset: Recognize the importance of prioritizing user needs... and understanding user behavior to develop products that meet customer requirements and expectations.
• Communication Skills: Develop strong verbal and written communication skills to effectively convey ideas, requirements, and product updates to cross-functional teams, stakeholders, and customers.
• Team Collaboration: Understand the importance of working collaboratively with cross-functional teams, including engineering, design, and marketing, to ensure the successful development and launch of products.
• Problem-Solving Abilities: Develop strong problem-solving skills to address challenges and obstacles that arise during the product development process.
• Attention to Detail: Pay attention to details when documenting product requirements, creating user stories, and managing project-related documentation.

About the team

As a startup company, the Operation Support will be under EA team. We will work with an extraordinary fast growing company. We are expecting an agile, smart working, flexible but detail oriented candidate. The role will be working daily in South Jakarta (PT PSM HQ) and working closely with Pinhome Ecosystem and the team, and will be day to day reviewing transactions with the AP team to make sure the transactions, business process, and all the transactions are recorded properly and within the set budget
South Jakarta South Jakarta City Jakarta

salary-criteria

Apply - Freelance Operation Support South Jakarta