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  • 1 week ago

jobs description

Our client is a fast-growing FinTech client with focus on eCommerce financing and financial solution, is now seeking an Sr. Client Services Associate / Account Manager (Sales Support) - FinTech (HKD23k – 35k x 12 + bonus) to join their growing team in HK for HK & China markets.


Provide client services to eCommerce clients in HK & Mainland China.

Proactively assist sales colleagues in handling clients’ inquiries/complaints through emails, WeChat, phone calls.

Collect clients’ needs and opinions, coordinate and communicate with internal parties including Credit Department, Technology Department, Finance Department, etc. and effectively provide solutions to facilitate communication.

Conduct online due diligence and onboarding procedure with clients.

Responsible for sales data analytics and analysis.

Perform ad-hoc assignments.

Requirements :

Higher Diploma or Bachelor’s degree

Minimum 2 years of working experience as Sales Support, Account Management or Client... Servicing in FSI sector

Experience in handling bank, e-commerce or payment platform clients is preferred. e.g . PayPal, corporate banking, virtual banks

Familiar with corporate or personal credit products is preferred.

Proactive, strong problem-solving skills and ability to work under pressure.

Excellent presentation & communication skills and excellent command of verbal & written English and Chinese (both Cantonese & Mandarin)

If you would like to apply for this Sr. Client Services Associate / Account Manager (Sales Support) – FinTech (HKD23k – 35k x 12 + bonus) role or find out more, click “APPLY NOW” or send your resume to arthurwong(at)lloydkarson.com quoting the reference: 254485

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Hong Kong


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