• Expert Network and Security Operations Center N3 Tunis
  • Devoteam in Tunis, , Tunisia
  • jobs
  • 3 days ago

jobs description

JobDescription Missions:• Manage incidents, problems, changes, configuration, releases and service levels. • Connect new partner sites with L2L VPNs (site--site). • Update systems and equipment (patching, etc.). • To contribute to the identification of problems which may affect the proper functioning of the services. • Formulate change requests to improve quality of service and productivity. • Propose and implement changes to solve problems, including the creation and updating of exploit/debug procedures. • Evaluate changes in terms of risks, costs, time and complexity, especially for non-standard changes. • Identify the non-regression testing category and the testing method. • Write procedures, processes, and instructions. • Track suppliers and technologies used. • Manage the level 3 backlog (L3) and incidents. • Supervise the production launch of safety equipment. • Analyze and resolve production incidents/problems. • Deal with changes/incidents escalated to level 3. • Validate... certain changes in production. • Supervise level 2 (N2) and transfer skills. • Support and transfer projects to production on new projects or technologies. • Standardize and recast certain programs. • Generate reports, monitor key performance indicators (KPIs), and write reports (CR). • Participate in internal projects to improve service continuity. • Validate the opening of flows on a functional and technical level. Qualifications• Bac + 5 or a Master's degree in computer science, in particular in engineering schools• Have a minimum of 10 years of experience in IP network management within large companies (CAC 40) or for a telecom operator• Significant experience in managing infrastructure security in DC• Experience with F5 and NSX-T Load Balancers• In-depth knowledge of Fortinet firewalls, Checkpoint, and Palo Alto• Prof sing of FortiManager and FortiAnalyzer• Experience with BlueCoat and Proxy Cloud proxies• Strong knowledge of DNS• Knowledge of Pulse SecureConnect• Knowledge of Internet/ISP access management (Public Peering, Internet Full Table Management, BGP Load Balancing, )• Excellent analytical skills• Having a great capacity for collaborative • An advanced level of English
Tunis Tunisia


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