• CRM Analyst Seoul
  • Mars in Seoul, , Korea, South
  • jobs
  • 1 week ago

jobs description

Job Description:

The role works with Royal Canin Korea Brand & Pet Owner team based in Seoul and its purpose is data management & analysis to maximize business value creation.

The job entails orchestrating and analyzing data to enhance media strategies, ensuring data quality, security, and compliance, understanding consumer behavior through CRM insights, and developing performance metrics for ongoing improvement and decision-making.

What are we looking for?
• +- 5 years Experience in Performance or growth marketing.
• Data Ethics: Understanding and adhering to ethical considerations and data privacy principles
• Data Analysis Skills: The ability to analyze and interpret data to make informed decisions is vital. Familiarity with analytics tools like Google Analytics, Tableau, or similar platforms is often required.
• Communication Skills: Ability to translate complex data findings into understandable terms and effectively communicate with various stakeholders.
• Problem-Solving... Applying data insights to solve business problems and make informed decisions.
• Cross-Functional Collaboration: Working effectively with teams from different departments to align data insights with broader business strategies
• Statistical Analysis: Understanding and applying statistical methods to interpret data trends and patterns.
• Data Mining: Extracting valuable information and patterns from large datasets.
• Predictive Modeling: Using data to create models that predict future trends and outcomes.

What will be your key responsibilities?

1. Data Analysis
• Data-Driven Strategy Development: Develop and implement growth strategies based on data analysis, focusing on increasing user acquisition, retention
• Analysis User Acquisition and Retention: Analyze various channels (media, search, CRM campaign) to acquire and retain users
• Consumer Behavior Analysis: Analyze 1st party consumer behavior data collected within the CRM platform to understand customer behavior patterns, preferences, pet’s golden moment in the lifecycle.
• Performance Analysis: Set a goal, monitor and analyze performance metrics to identify opportunities for growth and areas for improvement.
• Data Analysis Report: Create, review and share CRM insight via regular report (Weekly / Monthly / Quarterly) to ensure all the activities are met for required KPIs

2.Data Orchestration
• Data Integration: Combining data from different sources, involving various data types and formats, into a single, coherent data set.
• Data Quality Assurance: Implementing processes and rules to ensure that data is accurate, complete, and reliable.
• Data Delivery Management: Ensuring that processed data is distributed to the right systems or stakeholders efficiently and securely.
• Compliance and Security: Managing data in compliance with regulations and ensuring that data is secure throughout its lifecycle.

What can you expect from Mars?
• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request
Seoul South Korea


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