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  • 1 week ago

jobs description

• Collaborate with DCX Experience Strategy team and project partners to determine the business objectives that drive content strategy.
• Manage the UX Writing and Content Design projects you are assigned.
• Obtain competitive experience evaluations and customer data to establish benchmarks for content strategy and design.
• Make recommendations on requirements for projects and contribute to project scoping and planning.
• Collaborate closely with fellow designers, accessibility specialists, technical consultants, developers, quality engineers and legal counsel to craft seamless customer experiences.
• Provide relevant and considered content strategy and write clear, accurate and compelling user interface content.
• Align to all content governance systems, workflows, and standards including brand style, tone, and voice guidelines, to write and design in accordance with TD's design system.
• Present UX Writing and Content Design concepts in collaboration with... fellow designers.
• Coordinate copy translation, approval documentation and final delivery of MCD artifact Contribute to the development of the Digital Customer Experience team’s culture.

• 3+ yrs experience as a User Experience (UX) Writer (NOT Copywriting,
• 3+ marketing, or Branding)
• Understanding of interactive design, usability principles and how content strategy contributes to user experience.
• Understanding of Human-Centered Design and related design disciplines (i.e. Experience Strategy, Visual design, UX Writing, Design Research, Interaction Design, Accessibility) Expert writing, editing & proofreading skills.
• Collaborative, inclusive, team player
• Ability to adapt and operate within a highly dynamic and cross functional business.
• Change management and resourcefulness
• Relationship building skills.
• Strong aptitude for digital technologies Organization and attention to detail Writing samples in a strong portfolio demonstrating a range of User Experience (UX) Writing abilities

• Experience in a design-related discipline (i.e. Industrial, User-Centered, Visual, Design strategy, Design Mgt., Human Factors, Psychology, Human-Computer Interaction, etc.)
• Experience with financial digital products
• Script writing & Video production
• Content Strategy Experience
• Knowledge of online marketing, advertising & other interactive experiences
• Degree in writing or design


Apply - UX Designer II/UX Writer Ontario