• Swag Project Manager Costa Rica
  • Elastic in Costa Rica, , Costa Rica
  • jobs
  • 2 weeks ago

jobs description

Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co .

We are looking for a savvy Swag Project Manager to lead (global) swag operations and inventory logistics across our company. This role primarily supports Marketing but may assist with other departments across our organization for requests of Elastic branded merchandise and to facilitate all vendor operations with our internal team members.

This position... sits within the Brand and Creative Team, which focuses on delivering top-tier experiential engagements and maintaining the Elastic merchandise store.
What You Will Be Doing:
• Own it. Responsible for running timelines, project deliverables, and curating a company's promotional products and event materials. Ensure our promotional merchandise is aligned with brand guidelines, stocked, and fulfilled. Handle purchasing, forecast inventory expenditures and trends, and fulfill internal merchandise orders.
• Plan it. Develop and implement merchandising strategies and operations. Prepare detailed merchandising plans and documentation to monitor progress. Coordinate annual and quarterly budgets and present them to relevant partners and team members.
• Make it happen. Work with multiple departments to brainstorm new promotional items and event swag for Elastic's online store. Manage the online store to showcase Elastic's brand and aesthetic. Follow all timelines, inventory requirements, and customer orders in a timely manner.
• Measure performance and report results. Identify trends and monitor supply and demand. Introduce promotions, sales, price changes, etc.
• Build the standard. Continually strive to streamline current processes through new tools or automation. Interpret sales reports and provide guidance on how to improve figures and customer engagement. Ensure that the Marketing team and company-wide stakeholders are engaged in projects that will benefit the company stores and expand influencer advocacy.
What You Bring Along:
• 3+ years of experience running company promotional swag and stores
• Experience working with third-party vendors, warehousing partners, and shipping carriers
• Strong interpersonal skills with attention to detail and experience handling global vendor relationships. Outstanding project management techniques.
• Excellent interpersonal and communication skills with an ability to create alignment, build consensus, and drive decisions cross-functionally.
• Strategic, critical problem solver who isn't afraid to get into the weeds and can view projects from a larger perspective; a real passion for sourcing promotional materials and problem-solving.
• Ability to build effective work relationships at all levels of the organization, influence behavior, and lead change.
Bonus Points:
• Prior experience working in the technology industry.
• Experience using project management tools such as Google Suite and Monday.com.
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Double your charitable giving - We match up to $1500 (or local currency equivalent)
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

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