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  • jobs
  • 6 days ago

jobs description

About Hopewell Hotel
Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel will be one of the largest 5-star hotels in Hong Kong when it welcomes guests in 2024.

Home to the largest park in Wan Chai, this new hotel will provide 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free meetings and convention spaces, various dining and recreational facilities, and more than 400 parking spaces with Wan Chai’s largest lifestyle mall, Hopewell Mall.

If you are looking for a fun and rewarding career opportunity, we now invite you to join us as one of our pre-opening team members.

Responsibilities:
• Supervise daily operation of Reservation department and improve reservation processes with compliance on brand standards
• Assist on managing room availability, rate or booking integration issues to maximize hotel occupancy and average daily rate
• Manage telephone, email and fax enquiries in a prompt... courteous and professional customer service at all times, ensuring accuracy and attention to detail in accordance with company standards without delay
• Assist in maximizing hotel revenue by managing reservations while coordinating with other departments in order to attain the best possible occupancy and rate
• Perform any ad hoc duties as assigned by the superiors

Requirements:
• Minimum 5 years of working experience in Reservations, preferable at least 1 years in supervisory or managerial level
• Excellent telephone and email manner
• Able to manage large volumes of information in a clear, logical and concise manner
• Strong communication, listening and interpersonal skills

Benefits:
• 5-Day Work Week
• Birthday Leave
• Group Medical Insurance
• Free Duty Meal
• Yearly Discretionary Bonus
• Employee Assistance Program
• Good Career Progression and Development

Join Our Team

Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel will be one of the largest 5-star hotels in Hong Kong when it welcomes guests in 2024.

Home to the largest park in Wan Chai, this new hotel will provide 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free meetings and convention spaces, various dining and recreational facilities, and more than 400 parking spaces with Wan Chai’s largest lifestyle mall, Hopewell Mall.

If you are looking for a fun and rewarding career opportunity, we now invite you to join us as one of our pre-opening team members.

With a large number of applications received, only shortlisted candidates will be contacted for an interview.

Personal data collected will be treated in strict confidence and used for recruitment purposes only
Hong Kong

salary-criteria

Apply - Reservations Supervisor Hong Kong