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  • 1 month ago

jobs description

Job Description
To support the Manager Acquisition with the day-to-day administrative, sales, operational and credit management functions. To ensure that all compliance requirements are met and act as a central office-bound contact point for the client, providing sales and service fulfilment aligned to segment targets.

• Minimum Qualifications
Type of Qualification: Diploma
Field of Study: Finance and Accounting
• Experience Required
Relationship Banking (Client Coverage)
Business & Commercial Clients
3-4 years
Experience as an Account Analyst with exposure to lending principles, sales and client servicing. Experience in a back-office Account Support or Customer Service Support role to understand how to interact with the client as well as to process client queries and requests. Experience in Credit or Retail Credit Collections responsible to complete credit applications. Must have relevant intermediary experience in respect of FAIS.

Behavioral Competencies:
• Articulating Information
• Conveying Self-Confidence
• Embracing Change
• Following Procedures
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output
• Showing Composure
• Taking Action
• Team Working
• Thinking Positively

Technical Competencies:
• Account Opening & Maintenance
• Product and Services Knowledge
• Product Knowledge (Trading, Transacting)
• Product Related Systems (Business Banking)
• Risk Awareness
• Risk Identification
• Risk Management

Work Hours: 8

Experience in Months: 36

Level of Education: Postgraduate Degree
Lusaka Zambia


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