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  • jobs
  • 1 month ago

jobs description

Overview:
We are seeking a dynamic and friendly Tour Operator to join our team and oversee the smooth operation of our day trips. The ideal candidate will be passionate about delivering exceptional customer experiences, possess strong leadership skills, and have a keen interest in the travel and tourism industry.

Key Responsibilities:
The Tour Operator will be responsible for:
• Leading and supervising tour guides and ensuring they deliver engaging and informative tours to guests.
• Managing the daily operations of tours, including coordinating schedules, assigning tasks, and ensuring timely departures and arrivals.
• Providing assistance and resolving any guest concerns or issues during tours, maintaining a friendly and approachable demeanor at all times.
• Training and mentoring tour guides to ensure they are well-equipped with the knowledge and skills to provide high-quality tours.
• Maintaining a positive and inclusive team environment, fostering open communication and... collaboration among staff members.

Qualifications:
The ideal candidate should possess:
• Proven experience in a supervisory or leadership role within the travel or hospitality industry.
• Strong interpersonal and communication skills, with the ability to interact effectively with guests and team members.
• A passion for delivering exceptional customer service and creating memorable experiences for tour participants.
• Excellent organizational abilities and the capacity to manage multiple tasks efficiently.
• A comprehensive knowledge of the local area, including its history, culture, and points of interest.

Additional Requirements:
• Availability to work flexible hours, including evenings, weekends, and holidays, as tour schedules demand.
• Proficiency in relevant languages spoken by the target audience of tours, if applicable.
• First aid certification and knowledge of safety protocols is a plus.

How to Apply:
If you are enthusiastic, personable, and dedicated to providing outstanding experiences to travelers, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position.

Join our team and be part of creating unforgettable memories for our guests!

Job Type: Zero hours contract

Pay: £10.50 per hour

Expected hours: 10 per week

Experience:
• tour operating: 1 year (preferred)

Ability to Commute:
• Manchester, Greater Manchester (required)

Work Location: In person

Expected start date: 20/05/2024
Manchester UK

salary-criteria

Apply - Tour Operator Manchester