• Senior Financial Analyst, G&A Mexico City
  • Zendesk in Mexico City, CDMX, Mexico
  • jobs
  • 1 week ago

jobs description

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Job Description
Who we're looking for

The Finance & Strategy team serves as trusted advisors to the company, advising and guiding C-level decisions through insightful analyses & thought partnership. We are looking for a forward-thinking, driven individual who will succeed in a fast-paced environment and support our team in making recommendations that will allow the company to scale as we propel the business now from a Billion revenue to the Multi-Billion era.
What you'll be doing

The daily tasks of a Senior Financial Analyst are to deliver high-precision forecasting & insights, build sophisticated models, and become a finance professional. Our analysts are the foundation of the success of the team, and so your impact will be felt immediately as you develop finance and business insight.
What you bring to the... role
• Provide decision support and act as a thought partner to the G&A leadership (inclusive of CFO, Corporate Development, and CEO), from day-to-day decisions to large-scale strategic shifts, by providing accurate financial and non-financial information and analyses for their business decisions.
• Perform relevant ongoing and ad hoc analyses and synthesize sophisticated data into actionable insights and strategic recommendations to drive value engineering opportunities and business results.
• Build and improve upon robust financial models to accurately forecast and plan key financial and operational metrics.
• Deliver relevant, timely and accurate reporting on existing and new key financial and operational metrics against strategic goals. Maintain, supervise and analyze historical and forecasted KPI reporting with specific focus on identifying emerging trends, revealing opportunities, managing risks, and providing insights on key drivers and return on investment.
• Establish processes and drive improvements in collaboration with cross-functional teams to optimize financial systems, improve forecast accuracy, create tools, and improve operating processes.
• Own standardized financial monthly / quarterly budgeting and internal / external reporting processes through disciplined execution of deliverables. Apply good understanding of accounting in order to produce accurate forecasts; work closely with Controller’s group to ensure accuracy and completeness during period-end close.
Basic Qualifications:
• 4-6 years of technology, banking, private equity, corporate finance, economics or consulting experience in a fast-paced industry.
• Sophisticated skills in building scalable financial models (via Excel or Google suite), with ability to understand and translate how their inputs/outputs determine business outcomes.
• Experience with financial planning systems (Adaptive is a plus).
• Strong work ethic and analytical proficiency, attention to detail, and problem-solving skills with commitment to achieving quality results. Ability to understand strategic impact on the wider business and yet operate at a detailed tactical level.
• Strong oral and written communication skills with the ability to establish collaborative relationships and influence senior leadership.
• Strong EQ, experience partnering across matrixed organizations, and an appreciation for building deep business partnerships
• Highly-motivated self-starter comfortable with ambiguity and change. Experience working with tight deadlines and successfully handling multiple priorities simultaneously with minimal direct supervision.
• Positive attitude with an analytical approach and desire to learn new things quickly.
• Great teammate eager to further develop and grow with us.


Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).

About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

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Mexico City CDMX Mexico


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