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  • IT Support Analyst- eCTD Brussels
  • Halian in Brussels, , Belgium
  • jobs
  • 2 weeks ago

jobs description

We are seeking an IT Support Analyst, focusing on content management (ECMs), eCTD Publishing, and Product Registration. The successful candidate will play a crucial role in supporting the regulatory processes, particularly in the use of the DocuBridge tool by Lorenz. This is a dynamic position with responsibilities spanning system expertise, project support, and qualification activities.

Daily Tasks:
• Act as an expert for the DocuBridge tool, assessing release notes, upgrading the system, and resolving related issues.
• Provide support for projects and qualification activities.
• Implement configuration changes and contribute to 3rd level support.
• Monitor the incident and service requests queue, ensuring qualitative and timely incident resolution, preparing documentation, and ensuring continuity of services with the global team.

Skills:
• Lorenz DocuBridge technical and functional knowledge.
• System Administrator experience with both Cloud (Saas) and on-premises applications.
•... Experience in REST API and application integration technologies.
• Knowledge of Document Management systems (ECMs), Veeva Vault RIM and Quality, and Lorenz DocuBridge.
• At least 3 years of experience in Regulatory affairs, with a focus on eCTD Submission Publishing.

Informations:
• Contract Duration: Initial 6-month contract, with the possibility of extension.
• Start Date: ASAP
• End Date: Renewable after 6 months
• Location: Belgium (Braine preferred, HQ acceptable
Brussels Belgium

salary-criteria

Apply - IT Support Analyst- eCTD Brussels