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  • Facilities Manager Bengaluru
  • JLL in Bengaluru, Karnataka, India
  • jobs
  • 1 week ago

jobs description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

POSITION GOALS

To provide comprehensive facility, contract and procurement management with a focus on continuous improvement.

To achieve financial and other KPIs agreed by the client and the Operations Manager.

Delivery of services in accordance with the Client management agreement

DUTIES AND RESPONSIBILITIESThe... Facilities Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.

Facilities Operations:

Implement a comprehensive energy management program

Implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Regional consistency will be of importance

Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair and replacement costs together with minimising the risk of plant failure

Ensure that the team liaises closely with the regional operations procedures to ensure service standards are maintained

Recommend continuous quality improvement practices across the region, ensuring initiatives in other JLL account are implemented to maximize the benefits to client

Ensure consistency of regional policies & procedures with constant updating of One View and that all staff have adequate familiarity with the systems as well as the policies

Implement, comply with and audit all internal management systems for quality assurance

Ensure all Critical Environment (CEM) requirements are met

Ensure all Reactive Maintenance is completed as per the agreed time frames

Ensure all Financial Management requirements are completed in a timely and accurate manner.

Ensure Client and JLL EHS process are implemented and complied

Manage all the incidents as per both the JLL and Client set guidelines

Coordinate with client EHS Manager and ensure implementation of all programmes.

Supervision of the systems and process

Ensure compliance to the work permit systems.

Annual Compliance signoff as per client requirement

Coordinating for ID Cards printing as per scope document

Overlook IH and GRT operation as per client requirement

Manage Domestic travelling activities as per client requirement

Risk Management:

Assist in the implementation of a facility risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental

Ensure critical operations and sites are identified across the region

Ensure data integrity of all systems across the account and audit data from time to time

Develop guidelines and strategies to protect health and safety of staff and others, protect Client and Jones Lang LaSalle reputations.

Ensure disaster recovery and business continuity planning is implemented and maintained across the region.

Ensure escalation procedures are in place and observed for incident and problem reporting including advice to Client Regional Managers

Profitability/ Savings Initiatives:

Develop initiatives and strategies that lead to cost savings and service improvement

Customer Service / Client Relationships:

Evaluate service response time and analysis occupants service request trends and suggestions

Ensure feedbacks from client sessions are recorded and actioned to the satisfaction of the end user.

Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved across the region.

Lead by example and groom the team in achieving maximum client satisfaction level

Reporting:

Ensure that the team delivers meaningful inputs across the account in the development of monthly management reports

Assist in the budgeting and recommit process including reviews with the FMs/ AFM’s and Client Regional Managers as required.

Administer the OneView website and ensure that all reports and other relevant data are regularly updated.

Training:

Ensure the team is well trained on all facilities policies, procedures and systems.

Work closely with the JLL senior Account teamto devise new and innovative methods of learning built around skill development, leadership and succession planning

Assign buddies for new team members to ensure team work, consistency & rationalization of the team

Train vendors staffs and the site team in implementing EHS standards across locations

Staff Management:

Actively encourage an environment that supports teamwork, co-operation & performance excellence across the region

Act as manager and a coach for the team ensuring high staff morale, trust and work ethics.

KEY PERFORMANCE MEASURESRefer to the Individual Performance Agreement (IPMP) for Key Performance Measures.

Ensure the KPI Targets for the Account are met

Cost Saving initiatives are in line with the requirement

Client relationship management

LEADERSHIPActs as leadership role model for Jones Lang LaSalle by behaving consistently with cultural requirements

PERSONAL EFFECTIVENESSSet stretch targets for self to achieve maximum team performance.

DECISION MAKINGIs able to make difficult decisions and resolve problems or improve operations.

Actively searches out opportunities to achieve best results

RELATIONSHIP BUILDINGPromotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.

Gains respect of Jones Lang LaSalle people, clients, and where appropriate, with the broader business community.

COMMUNICATIONListens effectively and communicates through actions and examples. Have strong written and oral communication skills.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together
Bengaluru Karnataka India

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