• Director, Sales (SMB) Puerto Rico
  • Wolters Kluwer in Puerto Rico, , Puerto Rico
  • jobs
  • 1 week ago

jobs description

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Who We Are: Wolters Kluwer: The world is a big place, find your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)
• What We Offer:?*

The Sales Director role offers the opportunity to grow something amazing and truly impactful in the organization. This segment is growing rapidly and is in need of an innovative and inspiring leader who can bring new ideas and positively direct our Sales Managers to greater success. Wolters Kluwer offers an engaging team environment, the ability to work a remote schedule, as well as amazing benefits.

What You'll... be Doing:

The Director, Sales - SMB implements the strategic direction set by the Vice President, Head of Sales, is a valued member of the Senior Sales Leadership Team (SSLT) and directs the work effort and performance of leaders leading quota-carrying account executives for small and mid-market opportunities.

You'll also be responsible for managing the budget of the team, enforcing clear governance, and supporting the leaders and account executives, to deliver against sales targets. You're accountable for the performance of the team by managing and paying close attention to key performance indicators and providing coaching and mentorship when needed.

A strong culture is pivotal to the success of WK Compliance Solutions, which the SMB sales segment leader will be responsible for nurturing and maintaining by partnering with other members of the SSLT, inspiring the SMB Sales Leaders, generating excitement and engagement within their account segment, and fostering a collaborative culture with other functions that support the go-to-market strategy (eg, marketing, product, sales, Solutions Consulting, Account & Relationship Management, Sales Support).

Key Tasks:
• Develop and implement plans and strategies to define and execute an integrated Compliance Solutions sales strategy in alignment with the Vice President, Head of Sales strategic direction.
• Integrate additional inside sales accounts obtained in future acquisitions to enable growth and ensure a seamless transition process.
• Solicit input from other sales leaders to determine effective thresholds for account segmentation; apply criteria to future acquisitions and integrate as needed
• Establish sales targets for accounts and reps based on overall sales strategy to maximize revenue; hold inside sales team accountable to metrics by managing forecasts, budget, and coaching.
• Provide insights into inside sales team's performance and identify strategies/growth opportunities that help WK Compliance Solutions meet its revenue, growth and retention objectives.
• Monitor the pipeline and identify accounts with potential new, cross-sell, or up-sell opportunities.
• Develop a set of standard operating procedures (sales methodology, process, tools) that incorporate best practices, and manage performance against success metrics.
• Create a workforce planning strategy, hire approved positions, and develop additional field sales resources, as needed, to drive and maintain high performance.
• Provide coaching to leaders of and to Inside Sales Reps to support deal closure and develop team talent.
• Foster a highly engaged, motivated, and strong-performing culture.
• Develop effective internal business relationships with other sales leaders including Field Sales and Technical Sales.
• Develop knowledge of industry specific trends, regulations, and engage in associations to elevate WK CS industry expertise or brand presence.

You're a Great Fit if You Meet These Requirements :
• Education: BA or BS Degree from an accredited College or University, or equivalent related experience.
• Minimum of 15 years' Sales Leadership and Sales Management experience with a documented track record of success, in a related industry, or equivalent.
• Exceptional sales leadership skills.
• Strategic sales planning and deep knowledge of sales methodology, territory development, resource allocation and leadership technique.
• Pipeline management (via SFDC) and forecasting.
• Outstanding presentation skills.
• Highly articulate with executive level communication skills, both oral and written.
• Experience working in a fast-paced environment and handle multiple tasks concurrently.
• Communicate with senior levels of management in a clear, concise and effective way, internally and externally, virtually and face-to-face.
• Facilitate and drive value during internal and external customer meetings, especially with senior executive audiences.
• Identify and aggressively pursue new revenue or cross-sell opportunities in alignment with the CS strategic direction and policies.
• Foster an effective, collaborative and team-oriented environment, and collaborate with others across the organization.
• Lead, manage, coach, and inspire Sales team members.
• Develop and mentor new and existing team members of varying levels of experience. Ability to maintain a motivated and disciplined environment.
• Drive to connect with team members, cultivate excitement, and develop talent.
• Stay organized and effectively manage multiple priorities at once.
• Outstanding people leaderships skills with track record of successful performance management.
• Excellent coaching skills and thought leadership.
• Boardroom level business acumen and ability to successfully collaborate with cross-functional teams to the desired company outcome.
• Strong project leadership and change management skills.
• Strong analytical, creative thinking, problem solving and decision-making skills.
• Strong planning, organization, prioritization and time management skills-highly efficient.
• Strong negotiation skills.
• High degree of personal integrity and ethics.
• PC knowledge and experience with basic knowledge of technology components and business applications.
• Excellent written and verbal communication skills; group facilitation and presentation skills.
• Possess team building skills to promote teamwork and cooperation within and across the department.
• Team oriented, cooperative, and flexible.
• Ability to form judgments, develop recommendations and make decisions based on limited data.
• Proficient in all MS Office tools and resources.
• Proven track record meeting and exceeding sales targets

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply.

Additional Information:

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave . Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html

Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity/Affirmative Action employer.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.


Target salary range CA, CT, CO, HI, NY, WA: $182,500-$258,350

This role is eligible for Commission.

Additional Information :

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status
Puerto Rico


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