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  • 6 days ago

jobs description

Emp Type: W2 or 1099........ (No C2C)

Visa: H1B, H4EAD, GCEAD, L2, Green Card, US Citizens (Only USA Applicants...

Workplace Type: Onsite - Griffin- GA

Experience: 4+ Years

Position’s Contributions To Work Group
• PC and mobile hardware and software support for factory devices including corporate deployed IT assets at the Griffin facilities
• Provide support for PC operating system and security patch updates/deployments
• Diagnose hardware failures or vulnerabilities and replace failed part, replace PC or coordinator repairs with 3rd party vendor
• Basic understanding of network infrastructure (switches, routers, cabling, architecture understanding)
• Performing basic network and server equipment installation under the direction and support from infrastructure team.
• Assist with application/software related issues or vulnerabilities and/or coordinate with the software vendor for resolution as needed
• Provide Root Cause Analysis on issues impacting computers on the factory floor or site-specific client/server solutions and make necessary corrections or make recommendations to the site on changes to improve/resolve impact
• Assist with supporting Caterpillar developed applications including initial troubleshooting
• Assist with ERP and other site-specific account administration as needed
• Assist with non-standard account administration in Active Directory
• Assist with other factory IT projects and initiatives as requested

Typical Task Breakdown
• Attending meetings with local business partners & corporate IT Collaborate with on-site IT team to provide status updates and determine next steps.
• Trouble shoot network infrastructure in a local facility
• Work with a production supervisor or office worker to remediate a client/server technical issue.

Education & Experience Required
• Bachelor’s degree in Computer Science or related field (required)

Technical Skills (Required)
• 4+ years’ experience in each of the following:
• Information technology
• PC related hardware/software technology
• Backend infrastructure (server, storage, database, network)
• Enterprise and Technical Architecture understanding
• Office Client Computing solutions
• Project Management capabilities

Soft Skills (Required)
• Excellent written and oral communications Effective teamwork skills Initiative (Self Starter)

Disqualifiers/Red Flags
• Relative Location: they need to be onsite for this role. If they cannot be onsite 5x days out of the week, they will not be considered.
• Red Flag: If the candidate resides more than 30 min away, we would be wary about bringing them on.

Interview Process
• 1 round interview (panel interview: 45 min- 1 hour)

Please forward your resume and contact details to [email protected] / [email protected] or can call on 832-990-6448
Griffin GA USA


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