• Technical Writer Netherlands
  • BroadForward in Netherlands, , Netherlands
  • jobs
  • 1 week ago

jobs description

To support BroadForward’s growing business we are looking for an experienced technical writer to join our team in the Netherlands. The part time role offers an exciting opportunity to contribute to the development of technical documentation in a fast-paced and dynamic environment.

About BroadForward

GSMA Best Mobile & Network Software Breakthrough award winner, BroadForward, is a young, fast growing and internationally recognized provider of global (mobile) telecommunications software solutions. We are the leading expert in intelligent signaling solutions for mobile networks providing the world’s most advanced software for routing, interworking, security and number portability for 2G, 3G, 4G, 5G, Fixed, Wi-Fi and M2M / IoT networks. At BroadForward we are proud of our open culture, informal atmosphere, flat organization structure and short communication lines. In our team we work together to achieve maximum agility and flexibility, together with high standards in quality and... professionalism.

How our technical writer will make an impact

The technical writer will collaborate with cross-functional teams to create and maintain clear and comprehensive documentation for our products. This is a part time role (% to be agreed).
• Create high-quality technical documentation, including user manuals, installation guides, API documentation, release notes, and troubleshooting guides.
• Gather information from subject matter experts (SMEs) and conduct independent research to understand complex technical concepts and effectively communicate them to a diverse audience.
• Update existing documentation to reflect product updates, changes, and improvements, ensuring accuracy and consistency across all materials.
• Collaborate with cross-functional teams, including product managers, engineers, and customer support, to gather information and ensure documentation aligns with product features and specifications.
• Develop a deep understanding of the target audience, their needs, and use cases to create user-friendly and accessible documentation.
• Maintain a centralized repository for all documentation, ensuring easy access and version control for both internal teams and external stakeholders.
• Evaluate the current documentation development process, identifying areas for improvement and suggesting innovative approaches.
• Stay updated with the latest trends, technologies, and industry standards in the telecommunications domain to ensure the documentation remains current and relevant.

Ideal candidate
• Bachelor’s degree in technical writing, English, communications, computer science, or a related field is preferred.
• Minimum of 3 years of experience as a technical writer, preferably in the telecommunications or related industry.
• Excellent written and verbal communication skills in English, with the ability to effectively convey complex technical information to diverse audiences.
• Strong attention to detail, with a focus on accuracy, grammar, and consistency in documentation
• Strong understanding of telecommunications concepts, technologies, and products, such as networks, protocols, telephony, data transmission, and wireless communication.
• Ability to quickly grasp and understand technical concepts, processes, and specifications related to telecommunications products and services.
• Proficiency in using documentation tools and software, such as Microsoft Office Suite, MadCap Flare, Adobe FrameMaker, or similar applications.
• Demonstrated ability to work collaboratively in cross-functional teams, building relationships and effectively communicating with stakeholders.
• Strong attention to detail, with a focus on accuracy, grammar, and consistency in documentation.
• Ability to prioritize tasks, manage multiple projects simultaneously, and work efficiently in a fast-paced environment.
• A portfolio of previous technical writing samples showcasing your ability to create clear and user-friendly documentation.
• This role is located in the Netherlands. Please note that only applicants with a valid legal working visa will be considered for this position.


At BroadForward you have the opportunity to work on a portfolio of market leading software products for international 4G and 5G networks, in an innovative and creative work environment. We offer the following:
• Salary: €3,750-€4,500 /month (FTE), experience dependent.
• Learning & development budget per employee
• Referral bonus on company vacancies
• Profit sharing scheme
• Attractive pension scheme, including extra insurances
• 27 holidays annually (FTE)
• Flexible work hours
• Hybrid working model
• Office with free and plentiful parking
• Regular social events with the team


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