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  • 1 week ago

jobs description

Position: Global Network & Unified Communications Engineer
• * About our client**:
Our client provides expertise across three distinct segments in the Oil & Gas industry: subsea, onshore/ offshore, and surface projects.
• * About the role**:

Reporting to the Eastern Hemisphere Network Manager & Global UC Service Manager.
- Ensures proper delivery of services within scope to the clients.
- Evaluate new or innovative technologies and architectures within our network.
- Help define network design for regional sites.
- Keep network documentation for sites updated.
- Manage network changes/projects within regional scope.
- Manage Network device version upgrades.
- Produce reports, proposals, technical documentation, and user guides as required and ensure other team members are fully trained in the procedures.
- Resolution of service desk requests as necessary.
- Riverbed management and troubleshooting where applicable.
- Troubleshooting major network and performance incidents.
... Troubleshooting network incidents within regional scope.
- Any other duties prescribed by the Eastern Hemisphere Network Manager, Global UC Service Manager or their nominate.
• * The Services in the scope are**:

- All Network topics with a primary focus on the APAC and Global Fleet.
- All services in the Unified Communications portfolio.
- Network special projects for all sites globally, when requested and agreed/approved by:

- Eastern Hemisphere Network Manager.
- Global UC Service Manager.
- Head - Global Build Operations.
• * About you**:

- Bachelor’s Degree in a related field or Equivalent work experience.
- Minimum 3 years relevant experience in support & implementation role on supporting large heterogeneous enterprise network infrastructure.

- Experience with ITIL methodology or structured IT best practice framework.
- Experience in working with onshore networks and networks for remote sites and offshore installations. Flexible attitude to working hours.
- Initiative and ability to multitask with multiple projects and work independently if necessary.
- Strong or excellent communication skills in English.

- ** Cisco certified level of CCNA.**:

- Experience with Power Shell.
- Experienced in creating and completing low-level documentation from high-level designs and taking this through to completion.
- 24
• 7 support.

- ** Able to work and contribute to a team environment.

Able to work in an on-call rota*
• Employment Agency:
Kings force Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel:
Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508


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