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  • jobs
  • 6 days ago

jobs description

JOB DETAILS:
We are a small tech business focused on consulting, eLearning, and SAAS services. We are looking for a tech-savvy PA to help improve efficiency.
Role:Administrative

Description: the main job of the PA will be to help me manage my students and clients to ensure they have a happy, progressive, and helpful learning experience for the program they enroll in.
Work schedule: Flexible and hybrid. You don’t always have to be on-site except when the assignment requires it.
Location: Woodlands Chalala.

Primary Duties:
• Student onboarding
• Student record keeping
• Keep classroom schedule
• Actively collecting questions and feedback from students
• Keep track of student activities and progress
• Ensure student’s needs and goals are clear
• Help students meet their goals
• Keep in touch with students and ensure they have a good learning experience.
• Manage class live schedule
• Bookkeeping
• Book courier to customers who order hard copy books.
• Provide summaries and reports of... activities done.
• Keep track of payments.

Secondary duties:
• Run errands
• Move with me
• Take pictures
• Journal my work and create content
• Post content that I create.

Requirements:
• Google people skills
• Passion for education
• Interest in keeping clients happy.
• Must be tech-savvy
• Good at customer service
• Good phone etiquette
• Patient.

Qualification
• Grade 12 Certificate.
• Proven IT knowledge, whether from a school program or self-taught.
• Demonstrated customer care KNOWLEDGE.

Tools:
• Our business is a tech business. Even when you are not directly in tech, being tech-savvy is a must because we use a lot of technology. You will be required to use several tools to deliver this work.

Examples:
• CRM
• Website
• Mobile App
• Email Platform
• Excel
• Other tech platforms and software you will be shown.

• You don’t need to be an expert or coder. We have a team for that. Your role will be to administer using these tools. Please don’t apply if you are tech-phobic.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education
Lusaka Zambia

salary-criteria

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