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  • 2 weeks ago

jobs description

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The Field Engineer is responsible for installation, operation and maintenance of VSAT and other communications related equipment at onshore- and in other remote locations. Through strategic direction and accountability, this position will perform and implement Speedcast Field Services initiatives related to Field Services Operations to ensure contracted services are delivered to meet customer's satisfaction, whilst optimizing the potential to maximize the margin.

What you will do:

Carry out or... assist in surveys, installations, commissioning and operation of Communication Systems in line with scope of work

Travel to any location as directed by taking into account HSE issues regarding travel abroad

Keep local client representatives updated on ongoing work, projects, operations etc.

Participate in the established KPI process, including bi-yearly reviews, agreement of business, team and individual objectives , and an updated personal development and training plan

Work in compliance with required QHSE policies and procedures

Attendance and completion of HES training as well as other company provided training

Report any accident, incident or occurrence deemed dangerous or hazardous through the channels provided by the Company's Management Systems

Actively participate in the development of the Company's QHSE culture and Management Systems by way of suggesting improvements, ideas or additions

Perform assignments as directed by Customer Service Centre or Operation engineers

Recognize situations requiring a service call escalation

Provides timely , accurate and unambiguous updates to the ticketing system

Effective 'debrief' and reporting of service calls after closing/ending these

Follow appropriate procedures , either internal or by the client as needed to resolve the issue

Communicate issue and problem resolution notes with Field Technician Coordinator, Operations Engineers and Customer Service Centre

Work within established guidelines and procedures

Maintain work areas in a clean and organized manner.

Perform any other duties assigned by your manager

Updates job knowledge by participating in educational opportunities

Explore opportunities to add value to the existing job or future jobs by the clients and sites visited

What we need from you:

University degree in Computer Science or Network/Telecommunications or 2 years of equivalent experience

Or sound technical knowledge of Electro-Mechanical systems, or a degree equivalent Electronic/Electrical Engineering qualification

A good understanding of HES issues for offshore work and work in remote locations

Good troubleshooting skills, and ability to work with complex problems

Well organized, and the ability to prioritize under pressure

Good written and verbal communications skills required in English

Good interpersonal skills; with the ability to work as part of a team.

Working at Speedcast:

At Speedcast, we want people that like adventure. Who are motivated by work that takes uncommon ingenuity and thinking outside the box. Who relish the idea of working in an industry undergoing massive transformation. If you want to be part of a global team responsible for connecting the world, then you're in the right place.

We're always pushing forward, never standing still. When people rely on you and your team to stay connected, it brings everyone closer together. We're united by the adrenaline of high-stakes projects and our love of getting the job done right. You will experiment, learn and grow here, right alongside us, every single day.

Find great opportunities to make an impact. We have a "one team, one dream" mentality. We work together to make great things happen. Working at Speedcast isn't just a job, it's a career that you can take to new levels.

Top reasons why people love working at Speedcast:

Our global presence – you get to work with clients and colleagues all over the world, in every continent

Talented teammates – your co-workers are the best and brightest in the industry

Industry leadership – be part of the latest advancements shaping the future of communications

Ability to develop skills – work across departments to gain new skills and valuable experience

Choose your environment – we have an environment to fit your temperament. Choose between a traditional desk job or work in the field.

Grow your career - Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system.

Work on diverse projects – every day is different with our customers from a range of industries around the world

Speedcast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, and other protected characteristics. The US EEO is the Law poster is available by visiting the below link:

Speedcast does not accept or retain unsolicited résumés or phone calls and/or respond to them or to any third party representing job seekers.
About Us

Speedcast is a leading communications and IT services provider, delivering critical communications services to the Maritime, Energy, Mining, Media, Telecom, Cruise, NGO, Government, and Enterprise sectors. The company leverages its global network platform to provide fully connected systems that harness technologies and applications to transform what remote operations can achieve. With the world's most comprehensive network, Speedcast enables faster, seamless pole-to-pole coverage from a global hybrid satellite, fiber, cellular, microwave, MPLS, and IP transport network with direct access to public cloud platforms. The company integrates differentiated technology offerings that provide smarter ways to communicate and distribute content, manage network and remote operations, protect and secure investments, and improve the crew and guest experience. With a passionate customer focus and a strong safety culture, Speedcast serves more than 3,200 customers in over 140 countries. Feel free to explore our website to learn more.
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Mexico City CDMX Mexico

salary-criteria

Apply - Field Engineer Mexico City