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  • 1 month ago

jobs description

Established in Hong Kong in 1950, HAECO Group is one of the world’s leading aircraft engineering and maintenance service providers. We provide a comprehensive range of solutions encompassing airframe services, line services, cabin solutions, inventory technical management, component overhaul, aerostructure repairs, landing gear services, engine services, global engine support, parts manufacturing and technical training. HAECO Group comprises 16 operating companies, employing around 15,000 staff in Hong Kong, Chinese Mainland, Europe and the United States.

Are you a customer advocates? Would you be excited to meet with customers across the globe? This is a fantastic opportunity to join HAECO Commercial team and develop your career in commercial and customer relationship management!

HAECO leads in a broad range of aviation products and services that enable our customers to build and operate their aircraft, engines and components safely and efficiently and, in doing so, we seek to... deliver sustainable value to all our stakeholders.

We are looking for a calibre who is passionate in customer services, admired to be the voice for the customer and determined to develop business for HAECO Hong Kong. You will act as the account manager to assigned customers and perform wide range of business activities and after sales support services. You will report to the Lead Account Manager / Vice President Commercial while working closely with both commercial teammates and internal stakeholders.

What You’ll Do
• Act as account manager to assigned customers to ensure customer satisfaction and manage expectations
• Make commercial proposals to meet target profitability considering market competition
• Analyse business data and to provide recommendation to achieve desirable result
• Assist Marketing & Sales Manager on managing all matters related to assigned account
• Lead Assistant Commercial Officers to accomplish assigned tasks

What You Need

1. Functional and other Relevant Experience
• Recognized degree in any disciplines, business / management related an advantage
• Minimum of 3 year of customer relations / marketing experience, preferably in aviation industry

2. Qualifications and other Relevant Knowledge
• Good interpersonal, communication and presentation skills
• Customer focus and results driven
• A good team player with exceptional customer services skills
• Collaborative and can quicky build effective relationships under a fast-paced environment
• Analytical, results-oriented, customer focus and good priority management skills
• Good problem solving and numerical skills, capable to address customers concerns
• Good knowledge of contracting process, with business acumen Proficient in preparing commercial proposal and RFQ/RFP responses
• Proficient in preparing customer support correspondences and presentations with MS Office applications
• Independent, well-organized and able to work under pressure with minimal supervision
• Excellent command of English and Chinese, both spoken and written

Build your career with us to deliver sustainable value to the community and stakeholders.

How to Apply:

Please send your resume with expected salary, quoting the employer's reference no., to: Human Resources Department - Resourcing Team, Hong Kong Aircraft Engineering Company Limited, 80 South Perimeter Road, Hong Kong International Airport, Lantau, Hong Kong OR email your application to : [email redacted, apply via Company website].

Candidates not contacted 4-6 weeks after submission of applications and/or interviews may consider their application unsuccessful.

All information provided by candidates will be treated in strict confidence and will be used for recruitment purpose only
Hong Kong


Apply - Commercial Officer (Line Maintenance Overseas Customers) Hong Kong