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Job Description

JOB TITLE: Senior Site Reliability Engineer (SRE)

LOCATION: Halifax, Leeds or Manchester

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Who are Lloyds Banking Group and where does this role sit?

If you love variety in your role then this will be a great fit for you, no two days are the same. This is an excellent opportunity to get involved with interesting and rewarding tasks. The role is in the DevOps Tooling Services team, part of Enterprise Engineering Tooling within the Chief Technology Office. As a team we enable engineering teams to deliver software safely and at pace through DevOps solutions and engineering excellence.

This is a fantastic opportunity to join a forward-thinking progressive team, actively working in on-prem, private and public clouds. This role will focus on the administration of the multi-platform CI/CD solution for... containerised applications, as well as a range of DevOps tooling. The candidate will be responsible for both technical leadership and technical support, whilst supporting the design, build and implementation of DevOps solutions based on business requirement.

We aim to deliver the highest quality colleague and customer service whilst continually challenging, motivating, mentoring, and supporting colleagues and teams. You'll work in cross-disciplinary teams supporting and delivering exciting colleague and customer driven high-quality solutions.

What will you be doing in this role?

You’ll give technical support of CI/CD solutions as a technical lead within the Enterprise Engineering Tooling team. Alongside this, you’ll also provide technical support for a range of DevOps solutions.

Using automation and systems thinking, you’ll streamline operational processes, as well as managing DevOps tooling services through the service lifecycle (including risk management and compliance).

Keeping the customer at the heart of your decision-making process, you’ll deliver Engineering Excellence through the delivery of high quality and reliable DevOps solutions. You’ll meet Engineering Teams’ challenges, helping them to deliver value through consultancy and the implementation of robust DevOps solutions.

Providing technical leadership, during service outages you’ll recover services through incident and problem management.

You’ll create sustainable change and build capabilities.

Skills

We welcome applications from people with a wide range of backgrounds and experiences. However, there are some specific skills that we’d need to see:
• Experience of CI/CD across various tooling and methodologies.
• Experience as a SRE, Service, DevOps Engineer or in a similar software or cloud role with a focus on service management.
• Strong critical thinking skills, leading live support, and incident management as and when needed.
• Technical leadership experience.
• Understanding of DevOps concepts and methodologies
• Excellent analytical skills and able to work methodically and diligently.
• Programming and scripting experience
• Displaying excellent interpersonal and communication skills
• A passion for service management, ensuring our colleagues and customers receive the most reliable service possible.

Although Not Essential, These Are Also Desirable Skills
• Cloud Platforms – GCP/OpenShift/Azure
• Containerisation – Kubernetes/Docker/Podman/Buildah
• CI/CD – Tekton/GitHub Actions/Harness/ArgoCD
• Security Controls Scanning - NexusIQ / Nexus Firewall / Nexus Lifecycle /Sonarqube
• Infrastructure as Code e.g. Chef, Terraform, Ansible
• ITIL or Service management experience
• Formal software development experience
• Agile work practices
• Linux or Windows admin
• Application Lifecycle Management
• Software Delivery Lifecycle

What can I expect in Return?

Enterprise Engineering Tooling is a welcoming, friendly, and inclusive team that offers you both opportunity and profile: we'll provide you with a diverse, energising, and dynamic environment that focuses on equal opportunity and real career progression.

We are dedicated to giving you opportunities and support to develop you both professionally and personally to optimise your potential!

As a new colleague to the team, you'll join us on our journey to build a 21st century bank that reflects modern Britain and craft an inclusive culture where all colleagues feel encouraged and valued.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and equal opportunity and are happy to consider flexible working arrangements
Jamaica

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