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  • 1 month ago

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UNHCR Libya’s Strategy for Protection and Solutions recognizes that the continued availability and prioritization of robust resettlement, evacuation opportunities and complementary pathways are a critical component of UNHCR’s advocacy in Libya. Specifically, direct resettlement has been a very critical protection tool which meets the specific needs of most at-risk groups. Furthermore, focus on continued development of family reunification and other complementary pathways are sought, through advocacy to expand already available programmes to refugees in Libya and addressing barriers to accessing these pathways. Access to complementary pathways such as humanitarian corridors also help prioritize the limited resettlement opportunities available for refugees with pressing protection concerns. In addition, evacuations through Emergency Transit Mechanisms (ETMs) are used strategically to increase the protection space with a focus on responding to the most compelling protection needs.

The... UN Volunteer’s primary role is to support resettlement and complementary pathways activities in his/her Area of Responsibility (AOR) through identification of needs, submission of cases, monitoring procedural compliance, integrity, and quality of case submissions, and ensure progress against targets. S/he takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions.

Within the delegated authority and under the supervision of the Durable Solutions Officer or his/her designated mandated representative(s), the UN Volunteer [Associate Resettlement & Complementary Pathways Officer] will:

• Identify, interview, assess resettlement and complementary pathways needs, and process cases identified for resettlement and complementary pathways following established procedures; provide counselling to individuals.
• Review and provide timely feedback and guidance on resettlement submissions prepared in the country office/ by country offices to harmonize quality and consistency of resettlement delivery.
• Support the management of processes to ensure that asylum-seekers, refugees, and partners receive up-to-date and accurate information on UNHCR’s resettlement and complementary pathways policies and procedures.
• Ensure Standard Operating Procedures for identification of cases for resettlement and resettlement case management are in place and in line with UNHCR Global Standards.
• Support and contribute to measures that enhance the prevention, detection and response to fraud committed by asylum-seekers and refugees generally and in resettlement and complementary pathways.
• Support senior management in maintaining regular contact and close cooperation with resettlement countries and partners to ensure effective delivery of resettlement and complementary pathways, and adherence to adequate protection standards.
• Assist selection missions by resettlement countries to the region/country operations.
• Perform other related duties as required.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);
• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.
• Provide annual and end of assignment self- reports on UN Volunteer actions, results, and opportunities.
• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.
• Assist with the UNV Buddy Programme for newly arrived UN Volunteers.
• Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Results/expected outputs.

• The UNV is expected to complete 4 cases per week during the duration of the assignment. All cases must be concluded during the same week.
• Age, Gender, and Diversity (AGD) perspective is systematically applied, integrated, and documented in all activities throughout the assignment.
• A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in, and capacities developed.

• Professionalism: demonstrated understanding of operations relevant to UNHCR; technical capabilities or knowledge relevant or transferrable to UNHCR procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented;
• Integrity: demonstrate the values and ethical standards of the UN and UNHCR in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority.
• Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;
• Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment.
• Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities.
• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;
• Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary.
• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity, and self-reliance; and commitment towards UNHCR’s mission and vision, as well as to the UN Core Values.

relevant to refugee protection work including resettlement and complementary pathways, preferably within the international capacity.
• Demonstrated experience in casework or case management, preferably in a refugee or immigration context.
• Ability to conduct assessments and identify vulnerabilities and protection risks of individuals and groups.
• Proven counselling skills and experience working with refugees’ children.
• Excellent drafting and analytical skills.
• Diverse field experience. Experience working in a multi-cultural environment.
• Ability to work in stressful situations.
• Sound understanding and ability to implement UNHCR’s policy and global strategic priorities, such as AGDM, IDP, Statelessness, and HIV/AIDS, in the area of responsibility at appropriate level.

The duty station of the position is Tunis, Tunisia, though the incumbent is working for the Libya operation and operate in UNHCR Libya back office in Tunis. Tunisia is classified as a category A duty station and all services are available, including health facilities, international schools, banks, housing (both furnished and unfurnished apartments or houses with varying prices). The Libya back-office in Tunis is in the same building of UNHCR-Tunis Country Office and the Special Envoy Office. The Office is located approximately 5 kms from the international airport, with proximity to several housing facilities, restaurants, and shops nearby. The weather in Tunisia is generally warm throughout the year compared to Europe. In summer, temperatures are about 40°C, with approximately 5 days per year with temperatures of 45°C and more. Otherwise, it is 35-40°C, and temperatures may fall to 20-30°C in the evenings. Inland and in the south, however, high temperatures at 40-45°C may go on for weeks
Tunis Tunisia


Apply - Associate Resettlement & Complementary Pathways Officer Tunis