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  • Air Import Operations Coordinator Bogotá
  • Global Forwarding in Bogotá, Bogota, Colombia
  • jobs
  • 1 month ago

jobs description

As a Global Forwarding Coordinator, you will work directly with carriers to manage and execute the daily shipment of freight for our customers. You will be responsible for maintaining the accuracy of shipment information, tracking and tracing of loads, and problem resolution. Our Global Forwarding Coordinators thrive in a fast paced environment, and use their strong communication skills to develop and grow relationships with our carriers. This role provides an excellent opportunity to start your career at C.H. Robinson, with opportunities to grow in Operations, Sales and Account Management.
Our commitment to you begins on day one with our dynamic and comprehensive onboarding program. This interactive training will jumpstart your knowledge of our company and industry, help you excel here and ensure your proficiency in our systems and processes. The training will be a mix of activities, self-guided learning, as well as in-office coaching and mentoring. You will come out of this... experience ready to be a part of our success and a high performing member of our team.

Responsibilities:
• Understand the processes involved in international shipping from purchase order to delivery.
• Assist carriers and other third parties with inquiries and problem resolution.
• Provide tracking and tracing services for customer shipments.
• Generate, file, and maintain up-to-date customer records, reports, shipment documentation, etc.
• Provide reporting and documentation collection to support global forwarding personnel and ensure customer data integrity.
• Perform load audits and ensure all information is accurate.
• Ensure adherence to customer Standard Operating Procedures, government agency regulations and C.H. Robinson company standards.
• Timely escalation of shipment issues or potential errors to the Supervisor and Account Manager as needed.
• Ensure adherence to customer Standard Operating Procedures, government agency regulations and C.H. Robinson company standards.
• Ensure compliance with all government filings and regulations such as Federal Maritime Commission (FMC) and U.S Department of Commerce, etc.

Required Qualifications:
• High school diploma or GED equivalent

Preferred Qualifications:
• Values a diverse and inclusive work environment
• Ability to work in a fast-paced and deadline-driven office environment
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills and phone etiquette
• Ability to multi-task, prioritize and manage time effectively
• Exceptional customer service skills and follow up
• Proficient in Microsoft Office (Word, Excel and Outlook) and strong internet skills

Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.

Your Health, Wealth, and Self

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:
• Private Medical Insurance
• Life Insurance
• Funeral Insurance
• Paid Time Off to Volunteer in Your Community

Equal Opportunity Statement

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com
Bogotá Bogota Colombia

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