• Technical Account Manager Montevideo
  • Astropay in Montevideo, Montevideo Department, Uruguay
  • jobs
  • 1 month ago

jobs description

We are looking for a Technical Account Manager to join our team! AstroPay is the global Digital Wallet of choice for thousands of consumers who want to purchase online on international sites. With a focus on international transactions, AstroPay addresses the complexities of local markets, offering fast and efficient solutions across thousands of consumer-recognized payment methods. We have operations in all LATAM and EMEA. We work in a dynamic environment. We improve our product and delivery constantly and to reach the best time to market is our mission. We are open to feedback and we value honesty. Tasks : Handle pre-sales duties. Develop and hold business technical relationships with merchants all over the world. Understanding client priorities and objectives and mapping Astropay solutions against those requirements. Diagnose and resolve technical issues directly with Product Management and IT. Communicate across a broad range of technical and non-technical people in order to... achieve troubleshooting. Identify weak points and opportunities of improvement for our product and service. Assist merchants throughout the integration process of our API, suggesting the best solution for a certain scenario. Work side by side with the different areas of the company to improve the level of service provided to our clients. Requirements : Software Engineering or Technology Bachelor’s degree or equivalent. Outstanding verbal and written presentation skills in English and Spanish. Ability to work collaboratively as part of a team, as well as independently with minimum supervision. Ability to grasp customer’s needs and suggest timely solutions that work on a long term. Ability to prioritize, multi-task, and perform effectively under pressure. Strong analytical and problem-solving skills. Experience in analyzing data and logs. Pre-sales experience, and a commercial awareness Experience in working with MySQL and RESTful APIs. Nice to have : Broad knowledge and experience of market data tools & reporting (Ex: Looker, Datadog, Reblaze, Elastic) Experience in the Financial industry. Benefits : % remote work. Diverse and multicultural work environment. Paid parental leave & holidays. Excellent compensation — well above the market average. Extensive opportunities for growth and professional development
Montevideo Montevideo Department Uruguay


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