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  • Student: Lexington Public Library Associate I - Part-Time...
  • University of Kentucky in Lexington, KY, United States
  • jobs
  • 1 month ago

jobs description

Job Title:

Student: Lexington Public Library Associate I - Part-Time (Northside Branch...
Requisition Number:

SE03978
Department Name:

3J5SE: Student Employment
Work Location:

Lexington, KY
On Campus/Off Campus:

Off Campus
Salary Range:

$15.46
Type of Position:

Student
Position Time Status :

Part-Time
Preferred Education/Experience:

High school diploma or GED, previous library experience or customer service experience is preferred.
Hours per Week:

Monday and Thursday, 2:00pm-7:00pm. Friday, 2:00pm-6:00pm
Alternating weekends, Saturday 9:00am-5:00pm and Sunday 12:30pm-5:00pm
Position may require occasional changes in schedule.
Job Summary:

As a Part-time Library Associate I, a typical day may include the following…

· Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.· Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve customer complaints.· Assist customers in utilizing library tools, including the library’s website and databases, digital material formats, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc.· Assist customers in utilizing internet and electronic resources, including websites, social media sites, job search sites, email accounts, online forms, etc.· Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint.· Proactively seek out customers to offer assistance in all parts of the library or department.· Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.· Provide accurate information about library resources and services to customers.· Explain the policies, procedures and code of conduct to customers. Refer to appropriate supervisory level as needed.· Perform routine collection maintenance tasks according to assignment.· Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves.· Offer programming support and conduct programs under the direction of a supervisor.· Utilize library e-mail on a daily basis in order to stay informed about library matters.· Advise customers of LPL Customer Use of Library Spaces and Computer and Internet Use policies or refer to supervisor/manager as appropriate.· Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately.· Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service.· Performs other duties as assigned.

Skills / Knowledge / Abilities:

· High School Diploma or GED.
· Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.
· Establish and maintain positive, effective working relationships with library customers and co-workers.
· Provide basic readers’ advisory.
· Troubleshoot equipment as needed.
· Must have working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the Internet.
· Carry out with limited supervision continuing assignments related to the daily operations of the library.
· Follow oral and written instructions.
· Effectively communicate both orally and in writing with customers and staff.
· Learn and adapt to new and changing technologies and troubleshoot equipment as needed.
· Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.
· Work the required schedule and help fill in schedule gaps occasionally.
· Some knowledge of or ability to quickly learn and follow standard library procedures.
· Must successfully pass a background investigation.

Experience in customer service or any equivalent combination of experience which provides the required knowledge, skills and abilities preferred

View computer monitor and read/comprehend alphabetical and numerical sequences on library materials.· Efficiently operate and manipulate office equipment such as keyboard, mouse, printer and copier equipment.· Transport, place and remove books from any shelf of a 90” high shelving unit.· Climb a step stool or alternate method to secure books and other library materials.· Perform essential functions which require transporting materials weighing up to 40 lbs, and standing for periods of 2-3 hours

Deadline to Apply:

05/09/2024
University Community of Inclusion:

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Anticipated Start Date:

05/20/2024
Lexington KY USA

salary-criteria

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