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  • jobs
  • 1 month ago

jobs description

Hey there! We’re IPercept, and we’re looking for a Technical Project Manager who’s as passionate about customer success as we are. As a member of our team, you will help with the management, support, installation, enhancement, and expansion of our cutting-edge IIoT devices installed on industrial machines across Europe.

As a Project Manager, you will work together with our Service Operations team to support projects for our customers and clients. If you’ve got an understanding of industrial machines, that’s even better!

What we would like you to do:
• Providing support to customers and clients. Tracking customer projects and process.
• Utilizing our CRM (customer relationship management) and ticketing systems to track and respond to support cases.
• Participating in on-site customer visits to install, build connection and practical startup primarily in Sweden and across Europe.
• Troubleshooting technical issues and providing recommendations and solutions.
• Using our systems to... monitor machine health and performance.
• Ensuring our systems and networks are running efficiently.
• Providing training to clients and support staff on how to use our solutions.
• Supporting our sales team with demonstrations to customers.

What we’re looking for:
• A master's degree in industrial management, mechanical / mechatronics engineering or a related field.
• Knowledge or hands-on experience with industrial machines (eg. milling, turning, grinding machines, robots, etc.)
• Good social and communication skills (interacting with customers).
• Fluent Swedish and English.

Skills that will make you stand out:
• Structured working and project management skills
• Self-driven and passionate to learn and develop.
• Ability to work independently and as part of a team.
• Strong attention to detail.
• Ability to multitask and prioritize work effectively.

What’s in it for you?
• Competitive salary and an attractive early-stage option package with tax benefits, where we invest and empower you to become a key person in our joint future - we want our success to be your success!
• Being a young company it’s all about the people - we’re a bunch of passionate and driven people with whom you will have a great time.
• Psychological safety and internal trust - flexible working hours, high expectations combined with a humane approach to work/life balance.
• Flat organization - we hire you because we believe in you. So challenge what we take for granted, express yourself and wear what you always dreamed of wearing to work, have fun, participate and make this the company you always dreamed of working for.

How to apply

Please upload your CV along with a cover letter (in the same document) using the "Apply" button.

Who we are:

The Fitness Tracker of Industrial Machines at the core, IPercept specializes in predictive maintenance and machine operational improvement solutions based around patented technology and proprietary data and algorithms. At the push of a button, you can learn about your machines' health, down to micrometer changes for each critical component. You can get insights into what maintenance activities you should apply and when. You can monitor how your machines are operated, how to optimize their utilization and much more.

IPercept is headquartered in Stockholm, Sweden, close to the KTH campus. Founded in 2019, as a spin-off company from KTH Royal Institute of Technology in Stockholm, IPercept has commercialized long years of research on maintenance and operational improvement solutions. Our fast-growing company has become recognized as one of Sweden’s most promising Industrial AI companies. At the same time, our tech team consists of talents who demonstrate a high level of interdisciplinary skills in combining domain knowledge with data science.

We look forward to seeing your application!

/ IPercept Team
Stockholm Sweden

salary-criteria

Apply - Technical Project Manager Stockholm