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  • 1 month ago

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About the job

Our Team:

As Sanofi’s largest Global Business Unit representing half of the company’s revenues, General Medicines offers a broad portfolio of solutions across cardio-metabolic-renal diseases, including diabetes, cardiovascular diseases, and Transplant. Our portfolio of established medicines includes some of the world’s most trusted brands that now form the cornerstone of standards of treatment. Our ambition is to reverse the course of chronic diseases by 2030. In bringing together the strength of our portfolio with the power of digital and technology, our goal is to redefine health outcomes for the millions of lives we touch and set new standards of care.

About the position

As a Customer Success Manager (CSM), you will be responsible to develop strategic relationships for all key defined groups of HealthCareProfessionals... (HCPs)/stakeholders for Zürich region for the Core Assets General Medicines (GenMed) Portfolio. This new position is a transformation of the classic Pharma Sales Representative role: you will be empowered with a higher degree of freedom to develop and decide on priorities to best drive the business but also will be accountable for this region’s performance, by leading strategic projects for GenMed in this region, this together with 3 other CSMs.

You will work on a daily basis on a self-managed basis together with the other CSMs. You will have to define the way you work as a team, interact with the customers and how you develop initiatives and projects for the region. You will get the full support from the Growth Performance Team (GPT) to bring you fact based recommendations to develop new impactful regional projects; you will play in return the same role, with customer insights bringing up all regional ideas to this GPT team and Customer Engagement (CE) Manager.

Main responsibilities:
• Be a real entrepreneur in the region, be autonomous and make usage of the available A&P budget. Invest it as your own money; have the courage to take difficult decisions, stand up for the projects that in your eyes bring high value even though your colleagues do not see it, have the capacity to accept failure and most importantly learn from it
• Manage projects from A to Z: Imagine, develop, lead and follow-up on your regional projects and support colleagues in the region with their projects. Think of the word project as the solution on the unmet needs you identified for a specific high potential customer or a group of important customers.
• Define and own the regional plan: achieving sales targets and profitability for the region by ensuring the optimal implementation of your plan.
• Have a perfect understanding and knowledge of the different customer groups. Maintain and develop a quality relationship with key opinion leaders and decision makers in the region. Based on customer group priorities explore and create market opportunities (Play To Win) in healthcare networks/hospitals/private practices
• Work closely with the CE/Marketing to implement national initiatives/campaign

About you

Education and professional Experience
• Scientific or paramedical education
• SHQA Diploma
• Proven medical sales experience or sales experience in a B2B field

Technical skills
• Ability to deal with digital tools and MS Office tools

Soft skills
• Proven experience in project management.
• Influencing and Persuading skills
• Entrepreneurial spirit and business sense
• Decision Maker
• Team player and Action initiator
• Stress resistant
• Affinity for marketing/strategy development and project management

• Fluent German/good knowledge in French would be of advantage/ good knowledge in English

Our Offer

We focus on our employees, especially on work-life balance and an inclusive work environment. In addition to flexible working, we offer our employees important offers in the area of mental and physical health, numerous benefits and other additional services. Further training and international career opportunities round off our offer.

Pursue Progress. Discover Extraordinary.

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Watch our ALL IN video and Sanofi Career Portal and check out our Diversity Equity and Inclusion actions at sanofi.com!

For more information about career development at Sanofi Suisse, watch this video:

Sanofi Employer Brand - YouTube

Become part of a great Team!

Diversity und Inklusion sind in den Grundwerten von Sanofi verankert und spiegeln sich in unserer Arbeitsweise wider. Wir respektieren die Vielfalt unserer Belegschaft in Hinsicht auf ihre Herkunft, Erfahrungen und Lebensweisen. Wir erkennen die Bereicherung, die diese Vielfalt birgt, und fördern Inklusion sowie eine Arbeitsumgebung, in der diese Unterschiede sich weiter entwickeln können, zur Stärkung des Lebens unserer Mitarbeiter, Patienten und Kunden
Risch-Rotkreuz Switzerland


Apply - Customer Success Manager-East Switzerland (all gender) Risch-Rotkreuz