• Technical Writer San José Province
  • Equifax in San José Province, San José, Costa Rica
  • jobs
  • 1 month ago

jobs description

Would you like to join a team focused on producing high-quality technical documents for Equifax' external customers and/or internal employees? As an _
_Equifax Technical Writer __, you will have the opportunity to work with a talented team to produce technical documentation across the organization.

You may work with design/branding teams to create standard documentation forms or work with development teams for creating/maintaining delivery methods.

What you'll do:
• You have created consistent documentation for enterprise customers, global implementation teams, and internal employees
• You are able to establish tools, templates, and methods to produce effective documentation deliverables
• You can coordinate with design and branding teams to ensure compliance with content, format, and brand standards
• You will work closely with software development teams to ensure the technical accuracy of user content
• You can collaborate across alliances with other writers to ensure... guidelines, tools, and styles are employed consistently
• You will ensure that all publications are authored in accordance with both Equifax and industry best practices
• You will differentiate the values of and the differences between conceptual, procedural, and reference information types
• You will manage both singlesource and reusable content to effect automatic updates in multiple documents
• You understand version control concepts as related to content management systems
• You will administer conditional content for differentiated global audiences or regional variables

What experience you need*:
• 2+ years of
IT project coordinator experience (SDLC projects)
• 2+ years of experience utilizing
Jira, Confluence
• 2+ years of experience working in a crossfunctional team structure
• 2+ years experience with
MS Office and/or Google Workspace
• English proficiency B2 or above

What could set you apart:
• Experience with Lean and Kanban process improvements
• Experience working on transformational projects
• Excellent interpersonal skills to negotiate with the stakeholders and coach the teams
• Exposure to Scaled Agile Framework
• Scrum Master Certification, PMI-Agile Certified Practitioner, or SAFe Practitioner
• Experience working with offshore teams
• Experience in software engineering, product owner or QA functions
• Education: Bachelor's Degree
San José Province San José Costa Rica


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